Mount Berry, 30149, GA,
United States
Berry College Mail Services Technographics
Berry College Mail Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Berry College Mail Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1186 Berry College Mail Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Berry College Mail Services has purchased the following applications: Quadient Neopost IS-6000 for Mailing System in 2016, Microsoft 365 for Collaboration in 2015, Glassbox SessionCam for Customer Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Berry College Mail Services is running and its propensity to invest more and deepen its relationship with Quadient , Microsoft , Webconnex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Berry College Mail Services revenues, which have grown to $213.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Berry College Mail Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Berry College Mail Services Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Berry College Mail Services deployed Quadient Neopost IS-6000 as its Mailing System to support campus mail and package operations. The Quadient Neopost IS-6000 Mailing System was configured to process outgoing postage and to execute physical mail metering and sorting workflows for U.S and interoffice mail serving approximately 800 faculty and staff and 2100 students. The deployment centered on on-premises mailing equipment located in the campus Mail Services center and at the USPS retail counter.
Functional capabilities implemented included outgoing mail processing on Neopost mailing equipment, daily sorting and delivery for U.S and interoffice mail, and meter-based postage application. Package handling workflows were operationalized to check in USPS, FedEx Express, FedEx Ground, UPS, and DHL packages, with package records maintained in a Microsoft Access package tracking system. Mail Services personnel provided customer assistance at the package pick-up window, ran USPS retail counter transactions, processed ongoing FedEx shipments, and performed clerical duties as assigned.
Operational scope covered the campus Mail Services unit including the package pick-up window and retail counter, integrating the Quadient Neopost IS-6000 Mailing System with an existing Microsoft Access tracking database for package lifecycle tracking. Governance emphasized task-level responsibilities for check-in, pickup, outbound processing, and clerical support, aligning mail meter operations with carrier-facing procedures. The implementation links physical mailing equipment, carrier check-in routines, and internal package tracking to sustain campus mailroom operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Berry College Mail Services implemented Microsoft 365 for Collaboration to support campus mail and communication workflows. The organization is using Microsoft 365 on their website and designates the suite as the primary collaboration platform for Mail Services and related campus communications.
Deployment is a cloud-hosted Microsoft 365 tenant delivering core Collaboration capabilities including enterprise email, calendaring, document libraries, personal file storage, and synchronous team chat and meeting capabilities. Functional modules described align with common Microsoft 365 components such as enterprise mail services, SharePoint based team sites and document management, OneDrive personal storage, and Teams based chat and meetings, supporting workflows for email routing, shared document collaboration, calendaring, and web-embedded content.
Operational scope centers on the Mail Services function and campus communications, with centralized tenant administration and role based access control used to manage user provisioning and mailbox policies. Governance and workflow changes focus on standard Collaboration area practices, including site and mailbox provisioning, access governance, and administrative controls to align Mail Services operations with the Microsoft 365 Collaboration model.
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Event Management | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glassbox | Legacy | Glassbox SessionCam | Customer Analytics | CRM | n/a | 2020 | 2020 |
In 2020 Berry College Mail Services deployed Glassbox SessionCam on the public Berry College website. The implementation uses Glassbox SessionCam, classified under Customer Analytics, to instrument web sessions for student and staff interactions on site pages managed by the Mail Services unit.
Deployment was executed as client side JavaScript instrumentation embedded in the site, providing session replay, heatmaps, form analytics and funnel analysis consistent with Customer Analytics capabilities. Operational coverage centers on the institution's public website and student facing workflows, with the primary business functions impacted including web operations, student services and site support, and governance oriented around web instrumentation and data capture policies rather than backend system integration.
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Berry College Mail Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Berry College Mail Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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