Bangkok, 10120,
Thailand
Bertolli Thailand Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bertolli Thailand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Bertolli Thailand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bertolli Thailand has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, AnyMind AnyChat for Chatbots and Conversational AI in 2024, WooCommerce for eCommerce in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bertolli Thailand is running and its propensity to invest more and deepen its relationship with Cisco Systems , AnyMind Group , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bertolli Thailand revenues, which have grown to $95.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bertolli Thailand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| AnyMind Group | Legacy | AnyMind AnyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 | In 2024, Bertolli Thailand deployed AnyMind AnyChat alongside AnyX to support its e-commerce operations in Thailand, focusing on store optimization, campaign management and automated customer responses. The engagement began in August 2024 and the implementation configured AnyMind AnyChat for conversational automation, templated response workflows and rule based routing to address CRM/customer service workloads while AnyX centralized campaign orchestration and storefront optimization. The rollout linked AnyMind AnyChat with online storefront workflows and marketing orchestration to centralize order capture and campaign execution across digital channels, covering customer service and e-commerce business functions in Thailand. Governance changes introduced structured response templates, escalation rules and operational dashboards to manage inquiry volumes and campaign performance. By August 2025 Bertolli Thailand reported approximately 1,477% year over year order growth and a 96% reduction in unanswered customer inquiries after using AnyMind AnyChat automated responses. |
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2025 | 2025 |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2025 | 2025 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2021 | 2021 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Tag Management | CRM |
|
2025 | 2025 |
|
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2025 | 2025 |
|
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