Manchester, WA3 6BA,
United Kingdom
BES Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BES Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 BES Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BES Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2022, FLS VISITOUR for Field Service Management in 2015, Microsoft 365 for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BES Group is running and its propensity to invest more and deepen its relationship with Microsoft , FLS GmbH , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BES Group revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BES Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics NAV | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FLS GmbH | Legacy | FLS VISITOUR | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, BES Group implemented FLS VISITOUR from FLS GmbH to schedule and consolidate inspections across approximately 450 engineers in the United Kingdom. The deployment was oriented to Field Service Management and targeted improvements in operations and customer service through centralized inspection scheduling and workforce coordination.
The implementation focused on scheduling and inspection consolidation capabilities within FLS VISITOUR, configuring workforce scheduling, dispatch orchestration, and inspection planning workflows to support field technicians. The project synchronized work orders, customer and asset records with Microsoft Dynamics 365, enabling a single source for service requests and scheduling data between back office and field operations.
Operational coverage centered on UK field service sites and engineering teams, with rollout practices that centralized scheduling ownership and standardized inspection workflows across operations and customer service functions. Governance emphasis included consolidated scheduling processes and role-based access to scheduling and execution data to reduce ad hoc dispatching and improve coordination.
BES Group reported measurable operational outcomes in the first year, achieving about a 15% productivity uplift and a 50% reduction in wasteful downtime after deploying FLS VISITOUR. The case study frames the 2015 partnership as a targeted Field Service Management initiative to unify inspection scheduling and improve service responsiveness.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Sales Automation, Sales Engagement | CRM |
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2022 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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