AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Best Deliveries Tech Stack and Enterprise Applications

Best Deliveries AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Best Deliveries implemented Ruby Live Chat on its website. Ruby Live Chat is deployed as a web-based messaging widget providing real-time chat, basic automated triage, and agent handoff capabilities consistent with Chatbots and Conversational AI. The implementation is scoped to support customer support and booking inquiry workflows, with the customer service team operating the live agent interface and managing conversational handoffs and transcript logging. Configuration emphasized web embedding and session routing, and category-aligned features such as canned responses, presence indicators, and availability scheduling were applied to streamline agent workflows. Governance is administered by operations and support leadership who control chat coverage schedules and messaging templates, connecting Best Deliveries, Ruby Live Chat, and the Chatbots and Conversational AI capability to frontline customer service functions.
Best Deliveries Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Best Deliveries implemented Microsoft 365 as its Collaboration platform. The deployment covers the 70 employee United States transportation firm and is explicitly referenced on the Best Deliveries website, indicating web facing use of Microsoft 365 for corporate communications and public facing contact continuity. Microsoft 365 is scoped to provide centralized collaboration services across corporate functions. Core Microsoft 365 capabilities in use align with the Collaboration category, including Exchange Online for enterprise email, SharePoint Online for intranet and document libraries, OneDrive for business file synchronization, and Microsoft Teams for real time communication and meetings. Administration and governance are handled through Microsoft 365 tenant controls for user provisioning, role based access and policy management to control collaboration and content. The configuration supports internal communication, document sharing and coordination workflows used by operational and administrative staff.
Best Deliveries SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GetSwift Legacy GetSwift Delivery Biz Pro Real-Time Transportation Visibility SCM n/a 2019 2019
In 2019 Best Deliveries implemented GetSwift Delivery Biz Pro as a Real-Time Transportation Visibility solution to modernize delivery operations in the United States. The deployment centered on a cloud-hosted mobile dispatch and tracking platform, embedding real-time status into operational workflows and aligning dispatch, operations, and customer service teams for daily route and job management. GetSwift Delivery Biz Pro was configured with automatic job booking, real-time driver tracking, and automatic customer notifications to standardize booking workflows, surface live GPS telemetry for dispatchers, and push status updates to customers. Operational governance emphasized automated status transitions and notification rules to reduce manual handoffs, and the implementation directly impacted delivery operations and customer support functions, enabling Best Deliveries to increase efficiency, improve customer experience, and scale its delivery operations.
Best Deliveries PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2016 2016
Best Deliveries IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Best Deliveries

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Best Deliveries Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Best Deliveries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Best Deliveries digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Best Deliveries Technographics
Best Deliveries is a Transportation organization based in United States, with around 70 employees and annual revenues of $5.0 million.
Best Deliveries operates a diverse technology stack with applications such as Ruby Live Chat, Microsoft 365 and GetSwift Delivery Biz Pro, covering areas like Chatbots and Conversational AI, Collaboration and Real-Time Transportation Visibility.
Best Deliveries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Microsoft and GetSwift.
Best Deliveries recently adopted applications including Ruby Live Chat in 2021, Cloudflare CDN in 2020 and GetSwift Delivery Biz Pro in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Best Deliveries’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Best Deliveries’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Best Deliveries technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.