Grand Rapids, 49503, MI,
United States
Bethany Christian Services Technographics
Bethany Christian Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bethany Christian Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Bethany Christian Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bethany Christian Services has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, UKG Pro Benefits Administration (ex UltiPro Benefits Prime) for Benefits Administration in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bethany Christian Services is running and its propensity to invest more and deepen its relationship with Visa , UKG , Absorb or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bethany Christian Services revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bethany Christian Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bethany Christian Services Tech Stack and Enterprise Applications
Bethany Christian Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2020 | 2020 |
Bethany Christian Services implemented Visa Authorize.Net in 2020 to enable online payment acceptance on its public website. The implementation uses Visa Authorize.Net as the Payment Processing gateway, handling card authorization flows and hosted payment form integration with the site. This deployment signal centers on web‑facing payment capture rather than back office ERP replacement, positioning Visa Authorize.Net as the primary online payments interface for donors and payors visiting the website.
Configuration focused on standard Payment Processing capabilities within Visa Authorize.Net, including gateway authorization, hosted payment pages, tokenization for card on file, recurring billing workflows, and fraud screening options typical for the category. Operational ownership aligns with finance and payment operations teams, with the solution integrated into website front end checkout flows and backend payment processing workflows for settlement and reconciliation. Governance emphasis is on payment acceptance controls, PCI alignment through hosted forms and tokenization, and runbook driven transaction monitoring to support ongoing payment operations.
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Bethany Christian Services HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Benefits Administration (ex UltiPro Benefits Prime) | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Bethany Christian Services implemented UKG Pro Benefits Administration (ex UltiPro Benefits Prime) to centralize Benefits Administration for its U.S. workforce of approximately 4,000 employees. The deployment targeted core HR and benefits functions and was positioned to manage enrollments and leave workflows across Bethany's national operations, supporting remote and field staff in multiple states.
The UKG Pro Benefits Administration configuration covered standard benefits modules, including enrollments, terminations, midcycle changes, employer and employee contributions, and structured audit trails. Leave of absence and accommodation workflows were configured to handle medical leaves, Family and Medical Leave Act administration, Pregnant Workers Fairness Act requirements, Workers Compensation interactions, disability tracking, COBRA processes, and ADA interactive case management, with PHI handling and HIPAA aligned record controls documented in the system.
Operational integrations and governance were organized around biweekly payroll reconciliation, external vendor feeds for benefits carriers, and ties to the HRIS and other benefit related portals and document stores such as SharePoint and Microsoft Office artifacts. Day to day ownership rested with the HR benefits team and Leave and Benefits Specialists who coordinated enrollments, reconciliations of benefit invoices, compliance activities such as Summary Plan Description and ACA form reviews, and cross functional escalation paths with Payroll and external vendors for accurate deductions and vendor invoicing.
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Bethany Christian Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Bethany Christian Services implemented Zoom as its Audio Video and Web Conferencing solution and is using Zoom on its public website. The implementation centers on embedded website conferencing to provide direct audio and video meeting access from the site. This positions Zoom to facilitate meetings and external stakeholder engagement initiated through the organization’s web presence.
The deployment reflects a website integration architecture that exposes the Zoom web client or embeddable meeting functionality, delivering core Audio Video and Web Conferencing capabilities such as video meetings, screen sharing, chat, and webinar sessions. Functionally the integration supports meeting orchestration, scheduling, participant join flows, and real-time collaboration features common to the category. Configuration emphasis appears focused on web client access and embedded join flows to enable external-facing conferencing via the public site.
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Bethany Christian Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Bethany Christian Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Bethany Christian Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bethany Christian Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bethany Christian Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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