Better Chinese
P. O. Box 695,
Palo Alto, 94302, CA,
United States
Palo Alto, 94302, CA,
United States
1 650-384-0902
Education
Better Chinese Technographics
Better Chinese Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Better Chinese and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Better Chinese employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Better Chinese has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Tidio Live Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Better Chinese is running and its propensity to invest more and deepen its relationship with Oracle , Amazon Web Services (AWS) , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Better Chinese revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Better Chinese intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Better Chinese Tech Stack and Enterprise Applications
Better Chinese ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Better Chinese implemented Oracle NetSuite ERP to centralize ERP Financial operations for its finance and accounting function. The deployment of Oracle NetSuite ERP targeted core financial management to replace fragmented accounting processes and provide a single cloud based ledger for the organization.
The implementation focused on standard ERP Financial modules including general ledger, accounts receivable, accounts payable, billing and revenue recognition, fixed asset tracking and financial reporting. Configuration work emphasized chart of accounts design, automated billing workflows, period end close sequencing and role based access for a small finance team aligned to the company size.
Deployment used Oracle NetSuite ERP as a cloud SaaS instance, simplifying ongoing administration and updates for a 40 person organization based in the United States. Operational scope covered finance and accounting activities and extended to transactional billing and collections, aligning operational controls with the accounting calendar.
Governance centered on establishing approval workflows, month end close procedures and user role governance within Oracle NetSuite ERP, together with documentation and training to support steady state operations. The narrative positions Better Chinese Oracle NetSuite ERP ERP Financial as the primary system of record for finance function control and reporting.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2018 | 2018 |
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Better Chinese AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Better Chinese implemented Tidio Live Chat, deploying the solution as a website chat widget under the Chatbots and Conversational AI category. The implementation embedded the Tidio Live Chat client into the public site to capture inbound learner and customer queries, provide session transcripts, and surface an agent-facing console for real-time responses. Configuration emphasized widget availability across key web touchpoints and administrator control over user access and message templates.
Functional capabilities implemented included live chat routing to a web-based agent dashboard, automated chatbot responses and canned replies, visitor presence and chat history capture, and conversation transcripts for follow up. Operational scope centered on customer support and enrollment inquiry handling, with site administrators and support staff managing day-to-day configuration, template governance, and access permissions. Rollout was lightweight and web-focused, reflecting the company size and the browser-embedded architecture of Tidio Live Chat.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Better Chinese Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Better Chinese implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment centralized corporate email on the company domain, enabled cloud-native document collaboration with Google Docs, Sheets, and Slides, and provisioned shared storage via Google Drive for a 40-employee education publisher.
Google Workspace (Formerly Google G-Suite) was configured as a cloud-hosted, multi-tenant SaaS architecture managed through the Google Admin console, providing user provisioning, domain management, and access controls across departments including curriculum development, marketing, sales, and student support. The configuration supported calendaring, group collaboration, and file sharing workflows that are used in content production and student engagement processes on Better Chinese's website.
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Better Chinese CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Better Chinese IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Better Chinese
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-founder | CXO | Finance | |
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VP of Academics | VP | Operations | |
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CEO / Co-Founder | CXO | Finance | |
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Product Manager | Manager | Finance | |
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President and Co-Founder | CXO | Finance | |
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Product Manager | Manager | Finance | |
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Chairman | CXO | Finance | |
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Apps Being Evaluated by Better Chinese Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Better Chinese IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Better Chinese digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Better Chinese Technographics
Better Chinese is a Education organization based in United States,
with around 40 employees and annual revenues of $4.0 million.
Better Chinese operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Tidio Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Better Chinese has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tidio and Google.
Better Chinese recently adopted applications including
Salesforce Sales Cloud in 2021, PayPal Enterprise in 2020 and Google Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Better Chinese’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Better Chinese’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Better Chinese technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.