Bettys & Taylors of Harrogate
1 Parliament Street,
Harrogate, HG1 2QU,
United Kingdom
Harrogate, HG1 2QU,
United Kingdom
44 14 2381-4000
Consumer Packaged Goods
Bettys & Taylors of Harrogate Technographics
Bettys & Taylors of Harrogate Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bettys & Taylors of Harrogate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1506 Bettys & Taylors of Harrogate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bettys & Taylors of Harrogate has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2016, Talos 360 ATS for Applicant Tracking System in 2020, Infor System21 for Manufacturing ERP, Distribution ERP in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bettys & Taylors of Harrogate is running and its propensity to invest more and deepen its relationship with Microsoft , IFS , Talos 360 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bettys & Taylors of Harrogate revenues, which have grown to $425.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bettys & Taylors of Harrogate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bettys & Taylors of Harrogate Tech Stack and Enterprise Applications
Bettys & Taylors of Harrogate ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Bettys & Taylors Group implemented Microsoft Dynamics AX as their ERP Financial application. The Microsoft Dynamics AX implementation was co-managed with Leading Resolutions and centered on business process re-engineering and change management to improve efficiency and streamline best practices across the organization.
The engagement included co-responsibility for process mapping, requirements gathering, and solutions design for all areas of the business, covering Bettys and Taylors of Harrogate, Taylors of Harrogate, Yorkshire Tea and Bettys Tea Room brands, and delivered a Dynamics AX based solution across retail and back office functions. The program restructured the tea room retail business to embed modern compliance and best practices, and the implementation team served as the primary liaison between Bettys & Taylors and Leading Resolutions to coordinate stakeholder communications and end-user adoption.
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ERP Financial | ERP |
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2022 | 2022 |
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Bettys & Taylors of Harrogate HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talos 360 | Legacy | Talos 360 ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Bettys & Taylors of Harrogate ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor System21 | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Bettys & Taylors Group implemented Infor System21, deploying Manufacturing ERP,Distribution ERP capabilities into its IT Service Operations to support core production and distribution workflows. The deployment was positioned to centralize transactional processing for manufacturing and distribution within the business IT estate while remaining coordinated with existing commerce and finance functions.
Infor System21 configuration emphasized inventory control, order-to-cash processing, production scheduling and procurement functions, reflecting typical Manufacturing ERP,Distribution ERP module sets. The implementation of Infor System21 focused on configuring distribution planning and warehouse management features alongside financial transaction processing to support operations and supply chain teams.
The operational landscape included Microsoft Dynamics AX and Magento2 ecommerce platforms managed by the interim Head of IT Service Operations, covering Bettys.co.uk and Taylors B2B and B2C channels. Infor System21 operated in a multi-application environment, running alongside AX Dynamics and Magento2 to support commerce order flows, warehouse operations and finance workflows across the company.
Governance and rollout activity was driven through refined PMO processes and Service Operations, with development of an Operational Risk Register and processes to support ISO27001 accreditation. The interim Head of IT Service Operations held full budgetary responsibility and obtained approval to increase headcount by three to mitigate skills risks, aligning resource and operational controls with the Infor System21 rollout.
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Bettys & Taylors of Harrogate Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Bettys & Taylors of Harrogate eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Bettys & Taylors of Harrogate CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2016 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Bettys & Taylors of Harrogate PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Bettys & Taylors of Harrogate IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bettys & Taylors of Harrogate
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Finance & Resources Director | Director | Finance | |
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Group IT and Change Director | Director | IT | |
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Finance Director | Director | Finance | |
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Group IT Director | Director | IT | |
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Group IT Director | Director | IT | |
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ERP Systems Manager | Manager | IT | |
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Customer Service Support Manager | Manager | Customer Service | |
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Taylors Marketing Director | Director | Marketing | |
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Commercial Director | Director | Finance | |
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Finance & Commercial Director | Director | Finance | |
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Managing Director | CXO | Operations | |
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Finance Business Partner (Projects and CI) | Director | Finance | |
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Apps Being Evaluated by Bettys & Taylors of Harrogate Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bettys & Taylors of Harrogate IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bettys & Taylors of Harrogate digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bettys & Taylors of Harrogate Technographics
Bettys & Taylors of Harrogate is a Consumer Packaged Goods organization based in United Kingdom,
with around 1506 employees and annual revenues of $425.0 million.
Bettys & Taylors of Harrogate operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Talos 360 ATS and Infor System21,
covering areas like ERP Financial, Applicant Tracking System and Manufacturing ERP, Distribution ERP.
Bettys & Taylors of Harrogate has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Talos 360 and Infor.
Bettys & Taylors of Harrogate recently adopted applications including
IFS Cloud ERP in 2022, Hornbill Teams in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bettys & Taylors of Harrogate’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bettys & Taylors of Harrogate’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bettys & Taylors of Harrogate technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.