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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Bharat Financial Inclusion Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
DreamHost Legacy DreamHost Application Hosting and Computing Services IaaS n/a 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Contaque Legacy Contaque Contact Center Call Center CRM n/a 2017 2017 In 2017 Bharat Financial Inclusion implemented Contaque Contact Center as a Call Center deployment across multiple locations in India to support microfinance customer service and collections. The vendor reported approximately 300 seats and continuous operational use spanning about eight years, indicating a sustained contact-center footprint focused on voice interactions and agent tooling. The Contaque Contact Center implementation centered on inbound and outbound voice workflows and agent tools, using an agent desktop for call handling, queue management, and call logging. Outbound-dialing capabilities including predictive dialing are inferred from the deployment description, aligning with campaign-based collections and outbound contact workflows typical for Call Center platforms. Architecturally the rollout reflects a multi-site telephony and routing layer common to Call Center implementations, with automated call distribution, computer telephony integration components, and VoIP or SIP trunking for carrier connectivity. Call recording and operational reporting are consistent functional expectations for the deployed solution and support agent supervision and campaign management across sites. Operational scope encompassed customer service and collections teams across Bharat Financial Inclusion locations in India, with seat provisioning scaled to the reported 300 agents. Governance included configuration of inbound queues and outbound campaign parameters, and the contact-center instance remained in continuous use for the vendor-reported eight year period.
Tag Management CRM 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2020 2020
IT Decision Makers and Key Stakeholders at Bharat Financial Inclusion
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bharat Financial Inclusion Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bharat Financial Inclusion Technographics

Bharat Financial Inclusion is a Banking and Financial Services organization based in India, with around 40700 employees and annual revenues of $285.0 million.

Bharat Financial Inclusion operates a diverse technology stack with applications such as DreamHost, Contaque Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Bharat Financial Inclusion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as DreamHost, Contaque and Microsoft.

Bharat Financial Inclusion recently adopted applications including GlobalSign SSL RSA in 2024, Amazon EC2 in 2023 and Amazon CloudFront in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bharat Financial Inclusion’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bharat Financial Inclusion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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