AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Bhutan Telecom Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ericsson Legacy Ericsson OSS/BSS OSS/BSS ERP Services and Operations n/a 2016 2016
In 2016, Bhutan Telecom implemented Ericsson OSS/BSS, deploying OSS/BSS capabilities to centralize billing and campaign management across its service portfolio. The operator contracted Ericsson to transform its billing systems into a single convergent environment supporting mobile, fixed line and broadband services, targeting operational status by the third quarter of 2016. Ericsson was contracted to lead design, deployment and systems integration for the Ericsson OSS/BSS platform. Configurations emphasized a convergent billing engine, real-time charging and rating, campaign and promotions management, and notification workflows to enable real-time offers and differential charging. The deployment covered billing and monetization for mobile, fixed-line and broadband business functions at Bhutan Telecom, the nation’s largest operator and sole fixed-line services provider. Integrations focused on consolidating usage and billing touchpoints across service domains to enable cross-service bundling, unified product catalog handling and end-to-end campaign delivery. Governance and rollout were structured as an Ericsson-led delivery with phased implementation and operational handover to Bhutan Telecom teams by the target quarter. Bhutan Telecom stated the program would standardize and modernize its billing systems, enable more flexible promotions and notifications, and provide the ability to manage differential charging options effectively.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2019 2019
Survey and Questionnaire Collaboration 2014 2014
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
Tag Management CRM 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Bhutan Telecom

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Bhutan Telecom Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bhutan Telecom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bhutan Telecom digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bhutan Telecom Technographics
Bhutan Telecom is a Communications organization based in Bhutan, with around 601 employees and annual revenues of $70.0 million.
Bhutan Telecom operates a diverse technology stack with applications such as Ericsson OSS/BSS, Tidio Live Chat and Adobe Connect, covering areas like OSS/BSS, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Bhutan Telecom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ericsson, Tidio and Adobe Systems.
Bhutan Telecom recently adopted applications including Google Tag Manager in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and WooCommerce in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bhutan Telecom’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bhutan Telecom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bhutan Telecom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.