Bienat Aromaterapia Technographics
Bienat Aromaterapia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bienat Aromaterapia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Bienat Aromaterapia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bienat Aromaterapia has purchased the following applications: FreshBooks Facturama for ERP Financial in 2020, Zendesk Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bienat Aromaterapia is running and its propensity to invest more and deepen its relationship with FreshBooks , Conekta , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bienat Aromaterapia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bienat Aromaterapia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bienat Aromaterapia Tech Stack and Enterprise Applications
Bienat Aromaterapia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreshBooks | Legacy | FreshBooks Facturama | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Bienat Aromaterapia implemented FreshBooks Facturama as an ERP Financial solution to centralize billing and electronic invoicing. The Mexico-based distribution company with about 10 employees embedded FreshBooks Facturama on their website to issue fiscal invoices and capture order-level billing data. The deployment targeted core financial functions including accounts receivable, invoice generation, tax document creation, and ledger posting consistent with ERP Financial workflows. FreshBooks Facturama is the primary application for issuing customer invoices and maintaining a centralized billing record tied to web orders.
Configuration emphasized invoice templates, tax code mapping, electronic invoicing workflows and payment status tracking to align billing with Mexican fiscal requirements and distribution sales cycles. Integration work focused on the website touchpoint, connecting order capture to invoice issuance and routing invoices to customers, with operational ownership split between finance and sales functions. Governance introduced centralized billing control and standardized procedures for invoice issuance and reconciliation across commercial and accounting teams.
|
|
|
|
|
Payment Processing | ERP |
|
2017 | 2017 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Bienat Aromaterapia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Bienat Aromaterapia implemented Zendesk Chat on its public website, deploying the Zendesk Chat application as a cloud-hosted, website-embedded conversational interface within the Chatbots and Conversational AI category. The deployment is a standard web widget installation on bienat.mx that connects site visitors into the vendor SaaS console, enabling real-time messaging for customer inquiries and visitor engagement for a company with approximately 10 employees.
Bienat Aromaterapia's Zendesk Chat rollout focuses on core conversational capabilities common to the Chatbots and Conversational AI category, including live chat, proactive chat invitations, canned responses, visitor tracking and real-time monitoring, offline messaging, and chat transcript capture. Operational responsibility appears consolidated to customer-facing staff and online sales support, with incoming website chats funneled into a central agent queue in the Zendesk Chat console, supporting streamlined handling of customer questions and order inquiries without indication of additional third-party system integrations.
|
Bienat Aromaterapia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
Bienat Aromaterapia implemented Google Workspace (Formerly Google G-Suite) in 2017 as its central Collaboration platform. The deployment supports the 10-person distribution company in Mexico and is referenced on the corporate website, positioning Google Workspace (Formerly Google G-Suite) as the primary Collaboration application for corporate email, document sharing, and team communication.
Configuration reflects standard Google Workspace functional modules, with Gmail used for email routing, Google Drive for file storage and sharing, Google Calendar for scheduling, Google Docs and Sheets for co-authoring, and Google Meet for virtual meetings. Operational governance follows small business patterns, using the Admin console for user provisioning, domain and email management, and basic security controls including account access policies and two-step verification, while the platform centrally supports sales communication, order coordination, and administrative workflows within the Collaboration environment.
|
Bienat Aromaterapia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2017 | 2017 |
|
Bienat Aromaterapia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Loyalty | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Bienat Aromaterapia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Bienat Aromaterapia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Bienat Aromaterapia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Bienat Aromaterapia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bienat Aromaterapia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||