AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Bienat Aromaterapia Tech Stack and Enterprise Applications

Bienat Aromaterapia ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FreshBooks Legacy FreshBooks Facturama ERP Financial ERP n/a 2020 2020
In 2020, Bienat Aromaterapia implemented FreshBooks Facturama as an ERP Financial solution to centralize billing and electronic invoicing. The Mexico-based distribution company with about 10 employees embedded FreshBooks Facturama on their website to issue fiscal invoices and capture order-level billing data. The deployment targeted core financial functions including accounts receivable, invoice generation, tax document creation, and ledger posting consistent with ERP Financial workflows. FreshBooks Facturama is the primary application for issuing customer invoices and maintaining a centralized billing record tied to web orders. Configuration emphasized invoice templates, tax code mapping, electronic invoicing workflows and payment status tracking to align billing with Mexican fiscal requirements and distribution sales cycles. Integration work focused on the website touchpoint, connecting order capture to invoice issuance and routing invoices to customers, with operational ownership split between finance and sales functions. Governance introduced centralized billing control and standardized procedures for invoice issuance and reconciliation across commercial and accounting teams.
Payment Processing ERP 2017 2017
Payment Processing ERP 2022 2022
Payment Processing ERP 2022 2022
Bienat Aromaterapia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Bienat Aromaterapia implemented Zendesk Chat on its public website, deploying the Zendesk Chat application as a cloud-hosted, website-embedded conversational interface within the Chatbots and Conversational AI category. The deployment is a standard web widget installation on bienat.mx that connects site visitors into the vendor SaaS console, enabling real-time messaging for customer inquiries and visitor engagement for a company with approximately 10 employees. Bienat Aromaterapia's Zendesk Chat rollout focuses on core conversational capabilities common to the Chatbots and Conversational AI category, including live chat, proactive chat invitations, canned responses, visitor tracking and real-time monitoring, offline messaging, and chat transcript capture. Operational responsibility appears consolidated to customer-facing staff and online sales support, with incoming website chats funneled into a central agent queue in the Zendesk Chat console, supporting streamlined handling of customer questions and order inquiries without indication of additional third-party system integrations.
Bienat Aromaterapia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
Bienat Aromaterapia implemented Google Workspace (Formerly Google G-Suite) in 2017 as its central Collaboration platform. The deployment supports the 10-person distribution company in Mexico and is referenced on the corporate website, positioning Google Workspace (Formerly Google G-Suite) as the primary Collaboration application for corporate email, document sharing, and team communication. Configuration reflects standard Google Workspace functional modules, with Gmail used for email routing, Google Drive for file storage and sharing, Google Calendar for scheduling, Google Docs and Sheets for co-authoring, and Google Meet for virtual meetings. Operational governance follows small business patterns, using the Admin console for user provisioning, domain and email management, and basic security controls including account access policies and two-step verification, while the platform centrally supports sales communication, order coordination, and administrative workflows within the Collaboration environment.
Bienat Aromaterapia eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
Product Review Management eCommerce 2016 2016
Product Review Management eCommerce 2017 2017
Bienat Aromaterapia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2019 2019
Customer Support CRM 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Bienat Aromaterapia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Bienat Aromaterapia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Cloud Storage IaaS 2016 2016
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Bienat Aromaterapia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Bienat Aromaterapia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bienat Aromaterapia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bienat Aromaterapia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bienat Aromaterapia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bienat Aromaterapia Technographics
Bienat Aromaterapia is a Distribution organization based in Mexico, with around 10 employees and annual revenues of $1.0 million.
Bienat Aromaterapia operates a diverse technology stack with applications such as FreshBooks Facturama, Zendesk Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Bienat Aromaterapia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FreshBooks, Zendesk and Google.
Bienat Aromaterapia recently adopted applications including Amazon Pay in 2022, Apple Pay in 2022 and Shopify in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bienat Aromaterapia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bienat Aromaterapia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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