Bieze Technographics
Bieze Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bieze and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Bieze employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bieze has purchased the following applications: Microsoft 365 for Collaboration in 2021, Wix.com for Web Content Management in 2022, CM Mobile Service Cloud for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bieze is running and its propensity to invest more and deepen its relationship with Microsoft , Wix.com , CM.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bieze revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bieze intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bieze Tech Stack and Enterprise Applications
Bieze Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Bieze implemented Microsoft 365 to support Collaboration across its 52 employee distribution business. The implementation is observable on the company website where Microsoft 365 is actively used, indicating tenant-level web touchpoints tied to customer or employee interactions.
Microsoft 365 was configured to deliver core Collaboration capabilities, including Exchange Online for email, Microsoft Teams for meetings and persistent chat, SharePoint Online for intranet and document libraries, and OneDrive for personal file sync and mobile access. These modules were mapped to standard workflows for document collaboration, meeting orchestration, and centralized email and calendar management.
The use of Microsoft 365 on the website implies integration points between web assets and the cloud tenant, consistent with a cloud hosted SaaS architecture. This suggests web-based content delivery and authentication touchpoints between public site pages and Microsoft 365 hosted resources, aligning with common Collaboration deployment patterns.
Operational coverage focuses on business functions typical for a distribution firm, including sales, warehouse coordination, and back office administration, enabling shared document libraries, team channels for order and logistics coordination, and centralized calendaring. Governance emphasis is expected on tenant administration, access control and folder permission policies to manage collaboration and data sharing at the company scale.
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Bieze Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, Bieze implemented Wix.com as its Web Content Management platform to power its corporate website. The deployment uses Wix.com hosted SaaS architecture and the Wix.com visual editor, enabling template-driven page management, CMS collections for structured content, a centralized media library, and built-in hosting, SSL, and domain management.
The Web Content Management implementation supports marketing and customer-facing functions, centralizing content authoring, publishing workflows, and SEO configuration within Wix.com. Operational control is aligned with a small internal team, using role-based editor access and form-based lead capture to manage product and contact information for the distribution business.
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Bieze CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CM.com | Legacy | CM Mobile Service Cloud | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Bieze implemented CM Mobile Service Cloud to add customer-facing support capability on its corporate website. Bieze is a Netherlands based distribution company with approximately 52 employees and 5,000,000 in revenue, and the CM Mobile Service Cloud deployment is explicitly tied to customer support use cases on the public site.
The CM Mobile Service Cloud implementation was configured to deliver Customer Support functions typical of the category, including omnichannel messaging, conversational service flows, and case handling workflows. CM Mobile Service Cloud was used to surface mobile-first support interactions and to capture inbound customer requests into structured support processes.
Deployment architecture centers on a cloud hosted Customer Support application embedded in the company website as the customer access channel. Operational ownership sits with Bieze customer service and order support functions, with the application serving as the primary web channel for inbound support, customer messaging, and asynchronous case creation across the Netherlands.
Governance focused on aligning web channel interactions to existing support workflows, establishing agent handling and escalation steps, and provisioning access for customer service staff. Rollout emphasized embedding CM Mobile Service Cloud into ongoing support operations and training frontline staff to manage conversational sessions and case lifecycle within the CM Mobile Service Cloud environment.
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Bieze IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Bieze
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Apps Being Evaluated by Bieze Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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