New York, 10019, NY,
United States
Big Bus Tours NY Technographics
Big Bus Tours NY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Bus Tours NY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Big Bus Tours NY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Bus Tours NY has purchased the following applications: SAP Business One for ERP Financial in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Adobe Commerce (ex Magento) for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Bus Tours NY is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Bus Tours NY revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Bus Tours NY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Bus Tours NY Tech Stack and Enterprise Applications
Big Bus Tours NY ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Big Bus Tours NY implemented SAP Business One as its ERP Financial system. The deployment focused on operationalizing core finance functions for the leisure and hospitality business, centralizing daily transactional posting and month end reporting within SAP Business One.
SAP Business One was configured to support general ledger posting, daily bank deposit processing and reconciliation, cash and credit card reconciliation, petty cash and voucher processing, accounts receivable management, payroll posting for departments, and allocation routines for Global Transport funds to concierge and accounts receivable accounts. Functional workflows emphasized daily transaction posting to G/L accounts and a disciplined month end close, reflecting typical ERP Financial general ledger, cash management, accounts receivable, and payroll modules.
Operational coverage included the finance function, accounts receivable, payroll operations, and concierge fund allocations, with staff executing daily bank deposits and reconciliations and preparing month end reports for management. Operational tooling and personnel skills combined SAP Business One with advanced Excel capabilities for pivot tables and formulas, and experience with adjacent accounting systems and tax software, enabling structured financial governance and routine-driven processes within the ERP Financial environment.
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Big Bus Tours NY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Big Bus Tours NY implemented Cisco Webex Meetings as a cloud-hosted conferencing layer on its public website to provide Audio Video and Web Conferencing capabilities for customer engagement and internal collaboration. The deployment placed Cisco Webex Meetings in a browser-accessible configuration to support scheduled virtual sessions, browser and mobile joins, meeting host controls, screen sharing, and attendee management for customer inquiries and staff coordination. This integration emphasizes the relationship Big Bus Tours NY Cisco Webex Meetings Audio Video and Web Conferencing with business functions spanning customer service and operational collaboration.
Cisco Webex Meetings was provisioned with centralized administrative controls to manage user accounts, meeting templates, and access policies consistent with a mid-market rollout for an organization of about 250 employees. Functional implementation focused on standard meeting and webinar workflows, embedded meeting widgets on web pages, and operational use by guest services, sales and operations teams for remote interactions and internal briefings. Governance was organized around admin-level configuration and meeting policy enforcement to standardize scheduling and host privileges across the company.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Big Bus Tours NY eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2016 | 2016 |
In 2016, Big Bus Tours NY implemented Adobe Commerce (ex Magento) as its eCommerce storefront. The Adobe Commerce (ex Magento) implementation is present on the company website and is used to present New York tour products and to manage online ticket sales, consistent with Magento artifacts visible in the site source.
The deployment covers core eCommerce business functions including product catalog management for tours, shopping cart and checkout workflows, customer account and order management, and content management for tour pages. Configuration and operational use focus on catalog and checkout modules, payment capture and booking fulfillment workflows typical of eCommerce platforms, with commercial, operations and marketing teams accountable for pricing, availability and online promotions.
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Big Bus Tours NY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Big Bus Tours NY ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Big Bus Tours NY PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Big Bus Tours NY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Big Bus Tours NY CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Big Bus Tours NY
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| AR/AP Manager | Manager | Finance | ||||
| Billing Specialist | Manager | Finance | ||||
| Accountant | Manager | Finance |
Apps Being Evaluated by Big Bus Tours NY Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||