Big Chill, Llc
2865 Wilderness Pl Ste A,
Boulder, 80301, CO,
United States
Boulder, 80301, CO,
United States
1 303-444-4050
Retail
Big Chill, Llc Technographics
Big Chill, Llc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Chill, Llc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Big Chill, Llc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Chill, Llc has purchased the following applications: Affirm for Payment Processing in 2018, Zendesk Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Chill, Llc is running and its propensity to invest more and deepen its relationship with Affirm , Zendesk , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Chill, Llc revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Chill, Llc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Chill, Llc Tech Stack and Enterprise Applications
Big Chill, Llc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affirm | Legacy | Affirm | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Big Chill, Llc integrated Affirm as a payment provider on its website. Affirm is deployed as the customer-facing financing option and is categorized as Payment Processing, enabling installment payment selection during online checkout. The implementation focuses on the company's e-commerce checkout and payment flow for retail orders.
Deployment on the public storefront leverages Affirm components to present financing offers at cart and checkout and to route authorization and settlement signals into the merchant payment lifecycle. Functional capabilities implemented include checkout financing presentation, order authorization and capture coordination, and merchant dashboard access for transaction review and reconciliation. Operational coverage spans e-commerce, finance, and customer service teams for payment validation, refunds, and customer inquiries.
|
Big Chill, Llc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Big Chill, Llc deployed Zendesk Chat as a web customer engagement tool. Big Chill, Llc uses Zendesk Chat in the Chatbots and Conversational AI category to host an on site chat widget for real time customer support and online inquiry handling.
Implementation centered on embedding the full Zendesk Chat widget into product and support pages on the Big Chill website. The deployment used standard Zendesk Chat capabilities including live chat sessions, automated triggers and greetings, canned responses, an agent console for concurrent conversations, and chat transcript logging for post interaction review. Configuration work emphasized lightweight templates and routing suited to a 30 person retailer with a compact customer service team.
Operational scope is limited to web based customer engagement on the Big Chill website, supporting customer support and sales inquiry workflows directly through Zendesk Chat. Governance focused on agent availability settings, chat routing rules and transcript retention to align with existing support processes. No additional external system integrations are documented beyond the website embedding of Zendesk Chat.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Big Chill, Llc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Big Chill, Llc implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provided cloud-hosted productivity and communication services for the company, covering all 30 employees across its United States retail operations and corporate functions.
The implementation configured core modules including Gmail for domain email, Google Calendar for scheduling, Google Drive and the Docs suite for collaborative document creation and version control, Sheets and Slides for merchandising and reporting content, and the Google Admin console for centralized user provisioning and access control. Google Workspace (Formerly Google G-Suite) was set up to deliver role-based access, shared drives and collaborative editing workflows aligned to small enterprise operational patterns.
Operationally the platform is surfaced on the company website and used to centralize internal communications and document workflows across merchandising, store operations, finance and customer service. Governance is executed through the Admin console with managed accounts, sharing policies and administrative controls to standardize onboarding and ongoing user management within the Collaboration environment.
|
Big Chill, Llc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Big Chill, Llc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2018 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2021 | 2021 |
|
Big Chill, Llc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
Big Chill, Llc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2018 | 2018 |
|
Big Chill, Llc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Big Chill, Llc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Big Chill, Llc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Big Chill, Llc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Big Chill, Llc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Big Chill, Llc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Big Chill, Llc Technographics
Big Chill, Llc is a Retail organization based in United States,
with around 30 employees and annual revenues of $4.0 million.
Big Chill, Llc operates a diverse technology stack with applications such as
Affirm, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Big Chill, Llc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Affirm, Zendesk and Google.
Big Chill, Llc recently adopted applications including
LiveChat in 2021, CrownPeak DXP in 2021 and BV Commerce in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big Chill, Llc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Big Chill, Llc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big Chill, Llc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.