Big Dot of Happiness
412 Technology Drive E,
Menomonie, 54751, WI,
United States
Menomonie, 54751, WI,
United States
1 800-274-4282
Consumer Packaged Goods
Big Dot of Happiness Technographics
Big Dot of Happiness Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Big Dot of Happiness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67 Big Dot of Happiness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Big Dot of Happiness has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Big Dot of Happiness is running and its propensity to invest more and deepen its relationship with Visa , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Big Dot of Happiness revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Big Dot of Happiness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Big Dot of Happiness Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Big Dot of Happiness implemented Visa Authorize.Net for Payment Processing on its public website. Visa Authorize.Net serves as the merchant facing payment gateway for the company's e-commerce checkout, enabling real time card authorization and capture within the online order flow.
The implementation uses Visa Authorize.Net core gateway capabilities, including authorization and capture, payment tokenization for card on file management, fraud screening, and transaction reporting to support payment operations. Visa Authorize.Net is presented through the site checkout using standard hosted payment form and API integration patterns common to web storefronts.
Visa Authorize.Net is integrated into the website checkout and into back office payment reconciliation and order processing workflows, aligning e-commerce, finance, and customer service functions. Operational governance centers on PCI compliance for card data, structured reconciliation of settlements to the merchant bank, and documented procedures for refunds and dispute handling.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Big Dot of Happiness implemented LivePerson Conversational Cloud on its website. The LivePerson Conversational Cloud deployment sits in the Chatbots and Conversational AI category and provides an on site conversational interface to handle customer inquiries and engagement through a web chat widget.
The implementation configures conversational workflows and automated messaging to surface product information, capture inquiries, and triage sessions to human agents for escalation. Core functional capabilities in use include web chat widget delivery, scripted bot flows, message orchestration, and conversational analytics to monitor session activity.
Operational scope is focused on on site customer engagement and customer service touchpoints, with governance centered on conversational content management, escalation rules, and monitoring of live sessions. The deployment model is cloud hosted, leveraging the LivePerson Conversational Cloud platform to deliver real time messaging and orchestration across the company website.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Big Dot of Happiness implemented Microsoft 365 to provide Collaboration across the organization. The 67-employee US consumer packaged goods company runs Microsoft 365 as its primary productivity and collaboration platform, and references to Microsoft 365 appear on its public website indicating active use of Microsoft 365 services in outward facing workflows.
The Microsoft 365 deployment is consistent with standard Collaboration capabilities, including Teams for synchronous communication and meetings, Exchange for corporate email, and SharePoint and OneDrive for document management and intranet content, supporting internal communications, file sharing and email workflows. Governance is likely organized around tenant level administration with user provisioning and access controls to manage accounts and content across marketing, operations and administrative functions, and the website references suggest integration of Microsoft 365 services into customer or employee facing web processes.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2011 | 2011 |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Big Dot of Happiness
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Big Dot of Happiness Executives
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FAQ - APPS RUN THE WORLD Big Dot of Happiness Technographics
Big Dot of Happiness is a Consumer Packaged Goods organization based in United States,
with around 67 employees and annual revenues of $3.0 million.
Big Dot of Happiness operates a diverse technology stack with applications such as
Visa Authorize.Net, LivePerson Conversational Cloud and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Big Dot of Happiness has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, LivePerson and Microsoft.
Big Dot of Happiness recently adopted applications including
Hotjar in 2021, Oracle BlueKai in 2021 and Retargetly DMP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Big Dot of Happiness’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Big Dot of Happiness’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Big Dot of Happiness technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.