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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

BigBasket
Location
2nd Floor, Fairway Business Park, Embassy Golf Link,
Bangalore, 560071,
India
Website
https://www.bigbasket.com/
Phone
91 1860-123-1000
Artw industry
Retail
Employee
Revenue

BigBasket Technographics

BigBasket Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by BigBasket and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 BigBasket employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that BigBasket has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2018, New Relic APM for Application Performance Management in 2015, MCube Cloud Contact Center for Call Center in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems BigBasket is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing BigBasket revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BigBasket intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

BigBasket Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2014 2014
ITSM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2015 2015
Application Performance Management ITSM 2020 2020
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
MCube Legacy MCube Cloud Contact Center Call Center CRM n/a 2020 2020
Call Center CRM 2012 2012
Customer Engagement CRM 2020 2020
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2025 2025
Interactive Voice Response (IVR) CRM 2020 2020
Marketing Automation CRM 2012 2012
Sales Automation CRM 2013 2013
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Collaboration Collaboration 2012 2012
PBX, VoiP and Phone Systems Collaboration 2020 2020
CyberSecurity
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Data Loss Prevention, Threat Modeling CyberSecurity 2025 2025
Endpoint Detection and Response (EDR) CyberSecurity 2020 2020
Endpoint Detection and Response (EDR) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2021 2021
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Asset Management Content Management 2020 2020
SCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Real-Time Transportation Visibility SCM 2019 2019
Transportation Management SCM 2018 2018
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Transactional Email PaaS 2012 2012
Transactional Email PaaS 2015 2015
IT Decision Makers and Key Stakeholders at BigBasket
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by BigBasket Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD BigBasket Technographics

BigBasket is a Retail organization based in India, with around 6000 employees and annual revenues of $1.70 billion.

BigBasket operates a diverse technology stack with applications such as Amazon EC2, New Relic APM and MCube Cloud Contact Center, covering areas like Application Hosting and Computing Services, Application Performance Management and Call Center.

BigBasket has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), New Relic and MCube.

BigBasket recently adopted applications including OnlineSales.ai OSMOSphere in 2025, Sentra DSP in 2025 and SecPod SanerNow in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of BigBasket’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates BigBasket’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete BigBasket technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.