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Bill & Melinda Gates Foundation Technographics
Bill & Melinda Gates Foundation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bill & Melinda Gates Foundation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2026 Bill & Melinda Gates Foundation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bill & Melinda Gates Foundation has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Workday HCM for Core HR in 2011, SAP Concur Travel for Travel Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bill & Melinda Gates Foundation is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bill & Melinda Gates Foundation revenues, which have grown to $6.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bill & Melinda Gates Foundation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bill & Melinda Gates Foundation Tech Stack and Enterprise Applications
Bill & Melinda Gates Foundation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Bill & Melinda Gates Foundation implemented Microsoft Dynamics 365 for Finance and Operations. The Microsoft Dynamics 365 for Finance and Operations deployment served as an ERP Financial platform for the foundation's global financial accounting services team, bringing enterprise invoice approval and payments orchestration into a single financial application.
Configuration focused on accounts payable automation and enterprise invoice approval workflow, with payments processing and core financial posting flows implemented to support global accounting operations. The implementation integrated the invoice approval software AP Masters to mobilize an enterprise-wide approval path and to standardize AP workflows across business units.
The rollout covered a complex global footprint including USA, UK, India, China, South Africa, Ethiopia, and Nigeria, and impacted financial accounting, accounts payable, and payments teams across those regions. The program coordinated parallel initiatives such as AP Masters mobilization and a Windows 10 endpoint program to align desktop environments with the new application landscape.
Governance for the program was executed through directed quality assurance and business analysis teams, providing structured QA, business process definition, and staged rollout control for Microsoft Dynamics 365 for Finance and Operations. The initiative resulted in a successful implementation for the foundation's global and financial accounting services team, delivering standardized invoice approval workflows and centralized payments capability.
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Expense Management | ERP |
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2015 | 2015 |
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Bill & Melinda Gates Foundation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2011 | 2011 |
In 2011, Bill & Melinda Gates Foundation implemented Workday HCM as the cornerstone of a Core HR program, deploying Payroll and WebTime alongside the core human capital management application. The rollout was executed on an accelerated timeline with centralized project leadership engaging operational stakeholders throughout the initiative.
Workday HCM was configured to emphasize employee and manager direct access, focusing on usability and streamlined HR workflows. Functional capabilities implemented included core HCM records, payroll processing integration within the Workday suite, and time collection via WebTime, all aligned to reduce manual touchpoints and improve operational efficiencies.
Operational coverage targeted HR and payroll teams as primary administrators while delivering end user functionality to employees and managers across the foundation. The implementation clarified business functions impacted, specifically HR operations, payroll administration, and manager self-service for employee lifecycle events and time reporting.
A formal change management and business readiness strategy was created and executed for the Workday HCM, Payroll and WebTime implementation, including stakeholder-specific communications, moderated focus groups, on-demand training videos, end-user help guides and multiple employee support channels. Governance included targeted readiness checkpoints and staged user enablement to drive adoption and consistent operational processes.
The configured Workday HCM solution and the associated readiness program were reported as extremely well received by foundation leaders and employees, and the initiative is viewed internally as a model for future Core HR projects.
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Payroll | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Bill & Melinda Gates Foundation ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Bill & Melinda Gates Foundation implemented SAP Concur Travel as its Travel Management solution to manage travel booking, itineraries, and expense submission for administrative and program teams. The deployment centralized travel booking and expense workflows within SAP Concur Travel, enabling administrative staff to organize complex travel logistics and submit expenses through a single travel management application.
Configuration and functional scope emphasized standard Travel Management capabilities, including travel booking and itinerary management, expense reporting and submission, approvals workflow for travel expenses, and travel policy controls. Administrative workflows documented in Concur supported scheduling and coordination of cross–time‑zone meetings and large convenings, including planning and managing a 100+ attendee out‑of‑state convening and high velocity calendar coordination for 5+ Program Officers, Senior Program Officers, and Deputy Directors.
Operational integrations were primarily organizational and process based, with administrative use of SAP Concur Travel tied to HR coordination and on‑site Events, Travel, Catering, and Facilities teams for logistics and onboarding activities. The solution was used to pre-arrange travel and hotel accommodations, submit travel expenses for supported staff, and support onboarding tasks such as pre-ordering company credit cards and phones while ensuring critical onboarding meetings were scheduled prior to start dates.
Governance and operational discipline focused on standardized electronic records, a centralized system for tracking and prioritizing travel and meeting tasks, and team-based workflows for cross‑support among personal assistant staff. SAP Concur Travel served as the operational backbone for travel and expense administration within the foundation, linking daily administrative functions to program leadership travel needs under Travel Management.
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Bill & Melinda Gates Foundation Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Bill & Melinda Gates Foundation Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Bill & Melinda Gates Foundation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2019 | 2019 |
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Bill & Melinda Gates Foundation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Bill & Melinda Gates Foundation eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Bill & Melinda Gates Foundation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2000 | 2000 |
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Bill & Melinda Gates Foundation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Bill & Melinda Gates Foundation PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Bill & Melinda Gates Foundation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Bill & Melinda Gates Foundation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bill & Melinda Gates Foundation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bill & Melinda Gates Foundation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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