BioGX
1500 First Ave North, L136,
Birmingham, 35203, AL,
United States
Birmingham, 35203, AL,
United States
1 205-250-8055
Life Sciences
BioGX Technographics
BioGX Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BioGX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 BioGX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BioGX has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BioGX is running and its propensity to invest more and deepen its relationship with Tawk.to , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BioGX revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BioGX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BioGX Tech Stack and Enterprise Applications
BioGX AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, BioGX deployed Tawk.to on its website to enable Chatbots and Conversational AI capabilities. The implementation places the Tawk.to web widget across customer-facing pages on BioGX.com, providing a front-line messaging layer for inbound site visitors in the life sciences context.
Configuration focused on real-time chat, pre-scripted replies and visitor presence indicators, with Tawk.to handling session initiation, message threading and asynchronous offline messages. For a 60 employee organization the setup emphasized lightweight administration, routing of inbound messages to small support and commercial teams and use of canned responses to standardize technical and product inquiries.
Governance covers administrative access to the Tawk.to dashboard, defined chat handling hours and logging retained within the application, with data handling reviewed to align with life sciences privacy expectations. The deployment of Tawk.to centralizes conversational touchpoints on BioGX.com and organizes web engagement workflows without introducing new backend system dependencies.
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BioGX Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, BioGX implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is a cloud-hosted SaaS architecture using Google Workspace for core collaboration capabilities, including enterprise email, calendaring, cloud file storage and real-time document editing, with administration centralized in the Google Workspace admin console.
Google Workspace (Formerly Google G-Suite) at BioGX is used to support cross-functional business functions such as research collaboration, regulatory documentation workflows and corporate communications, leveraging Drive, Docs, Sheets and Calendar as primary productivity modules. Operational governance is enacted through role based access controls, policy driven data sharing and device management configured in the admin console, and the vendor hosted architecture reduces on premises infrastructure for collaboration workloads. The company website references Google Workspace as the vendor, indicating domain level provisioning for email and hosted collaboration tied to the corporate domain, aligning BioGX Google Workspace Collaboration with standard identity and access and content collaboration workflows.
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BioGX eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, BioGX deployed WooCommerce on its public website to introduce eCommerce capabilities, using Automattic's WooCommerce as the storefront layer for online product presentation and order capture. BioGX WooCommerce eCommerce supports the companys direct-to-customer sales channel and sits on the corporate website used for product discovery and customer engagement, aligning online commerce with marketing and sales functions.
The implementation configures standard WooCommerce functional modules, including product catalog management, customer accounts, cart and checkout workflows, payment processing configuration, shipping and tax rules, and order management. WooCommerce is used as the application layer for catalog publishing and transactional checkout, with the site CMS handling content and storefront pages and role based access controls for catalog and order administrators.
Operational coverage is focused on the website as the transactional surface, with marketing and sales responsible for product content and pricing, and operations handling order fulfillment and customer service workflows. Governance is exercised through site level administration and CMS based content workflows, with catalog updates and order handling routed through established internal processes overseen by the web and operations teams.
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BioGX SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Inventory Management | SCM |
|
2018 | 2018 |
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BioGX CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
|
2021 | 2021 |
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BioGX IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BioGX
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BioGX Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BioGX IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BioGX digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BioGX Technographics
BioGX is a Life Sciences organization based in United States,
with around 60 employees and annual revenues of $10.0 million.
BioGX operates a diverse technology stack with applications such as
Tawk.to, Google Workspace (Formerly Google G-Suite) and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
BioGX has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tawk.to, Google and Automattic.
BioGX recently adopted applications including
Tawk.to in 2021, WooCommerce in 2021 and Automattic Jetpack CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BioGX’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BioGX’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BioGX technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.