Durham, 27712, NC,
United States
bioMerieux USA Technographics
bioMerieux USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by bioMerieux USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7038 bioMerieux USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that bioMerieux USA has purchased the following applications: FIS GETPAID for AR Automation in 2010, ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2005, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems bioMerieux USA is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing bioMerieux USA revenues, which have grown to $2.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for bioMerieux USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
bioMerieux USA Tech Stack and Enterprise Applications
bioMerieux USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2010 | 2010 |
In 2010, bioMerieux USA deployed FIS GETPAID for AR Automation to centralize accounts receivable and collections workflows. The implementation focused on supporting credit analyst and collections activities for high-volume account types including US Government and hospital customers.
FIS GETPAID was configured to assist collections management and payment research workflows, and to support the operational task of cleaning up aged accounts. Functional activity documented in the program included using GETPAID to assist collection efforts, researching payments and customer issues, and coordinating posting of A/R adjustments.
The implementation operated alongside SAP for accounts receivable processing, with teams using SAP to post A/R adjustments and to print invoices while leveraging FIS GETPAID for collection orchestration and follow up. Reporting artifacts included Excel spreadsheet reports for managers to monitor collections and operational status.
Governance and rollout work emphasized a special project to resolve output and invoicing printing issues, with staff researching and developing procedures for printing invoices in SAP. Operational governance centered on credit analyst workflows for researching payments, resolving customer inquiries, posting adjustments, and using FIS GETPAID as a collection support tool.
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ERP Financial | ERP |
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2014 | 2016 |
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bioMerieux USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2005 | 2006 |
In 2005, bioMerieux USA deployed ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance. The implementation was used to track and record departmental Earned Time Off using E Time and Excel, positioning ADP Enterprise eTIME as the central time capture and accrual recording application for departmental earned time workflows.
Functionally, ADP Enterprise eTIME supported time capture and accrual management capabilities aligned with Time and Attendance systems, with E Time handling earned time entries and Excel serving as a secondary reconciliation and reporting ledger. Operational ownership rested with departmental administrators who recorded Earned Time Off balances and exported E Time data into Excel for reporting and payroll handoff, integrating time capture into HR and payroll processes. Governance relied on department-level reconciliation processes between E Time and spreadsheet records, indicating manual reconciliation controls and process discipline at the departmental level. The record documents ADP Enterprise eTIME as the platform used by bioMerieux USA for Time and Attendance to support earned time workflows without specifying additional system integrations.
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bioMerieux USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 bioMerieux USA implemented Salesforce Field Service (ex ClickSoftware) to establish a centralized Field Service Management capability for bioMérieux Americas. The engagement focused on instrumenting service operations and field technician workflows to improve appointment orchestration and dispatch across regional service hubs.
The Salesforce Field Service (ex ClickSoftware) implementation included standard Field Service Management functional modules such as work order and service appointment management, scheduling and optimization rules, dispatcher console, mobile technician app for onsite execution, parts and inventory tracking, asset record management, and SLA enforcement. Configuration emphasized rule based scheduling, skill and territory matching, and offline mobile enablement for technicians in the field.
The deployment was integrated into the Salesforce ecosystem to maintain a single customer and service record, with API driven synchronization between service appointments and CRM cases. Operational coverage targeted service operations, field technicians, and regional dispatch centers across the Americas, with governance established around centralized scheduling policies, technician enablement procedures, and phased rollout and training to operational stakeholders.
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bioMerieux USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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bioMerieux USA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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bioMerieux USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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bioMerieux USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Container Service | IaaS |
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2020 | 2020 |
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Container Service | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at bioMerieux USA
Apps Being Evaluated by bioMerieux USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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