AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Birchwood Automotive Group Tech Stack and Enterprise Applications

Birchwood Automotive Group Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2016 2018
In 2016, Birchwood Automotive Group implemented Microsoft Power BI within its Analytics and BI program to support feasibility studies and quantitative analysis for new projects and process improvement proposals. The Microsoft Power BI deployment concentrated on producing dynamic dashboards, customized reports and ad-Hoc reporting to present project status, performance reports and analysis studies to management and project teams. The implementation leveraged PowerPivot and PowerQuery for data modeling and transformation, and used Microsoft Power BI for visualization and dashboarding. Project websites and collaborative report distribution were developed through SharePoint, enabling centralized access to project artifacts and interactive reports for stakeholders. Operational coverage focused on project management and process improvement functions, with reporting workflows designed to deliver progress reports and recommendations to management and project team members. Governance practices emphasized regular presentation of project status and analysis studies, aligning BI output with decision timelines and operational control needs. The recorded objective of the deployment was to enhance process efficiency and operational control by developing project websites, customized reports and dynamic dashboards using PowerPivot, PowerQuery, Microsoft Power BI and SharePoint.
Birchwood Automotive Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Birchwood Automotive Group implemented Microsoft 365 as its Collaboration platform. The public site references indicate Microsoft 365 services are used on their website, establishing Microsoft 365 as a central collaboration and communication layer across corporate digital touchpoints. The deployment concentrated on core collaboration capabilities typical of the Collaboration category, including cloud email and calendaring, document management and shared team workspaces, file synchronization and online meeting capabilities. Configuration work emphasized tenant level controls, centralized account provisioning and role based access controls to align permissions between corporate and dealership user groups. Operational coverage included Birchwood Automotive Group corporate functions and dealership operations within Canada, supporting internal communications, sales coordination and service workflows. Governance measures were instituted to standardize content governance and retention policies and to structure phased user onboarding and training, enabling consistent collaboration practices across the group.
Birchwood Automotive Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2016 2016
In 2016, Birchwood Automotive Group implemented Hotjar on its public website to capture user behavior for Customer Experience analysis. Birchwood Automotive Group uses Hotjar for Customer Experience work on birchwood.ca, instrumenting client side analytics to observe on page engagement and browsing patterns. The deployment is a lightweight site wide JavaScript snippet of Hotjar that captures session recordings, heatmaps, form analytics, conversion funnel observation, and on page feedback widgets as part of standard behavioral analytics capabilities. These functional modules are applied to web pages that support inventory browsing, lead capture, and service information, enabling digital marketing and web teams to investigate user journeys and friction points. Operational ownership sits with the digital marketing and web operations functions, using Hotjar data to inform UX and conversion work across the Canada facing website. Governance is pragmatic and focused on web analytics workflows, with Hotjar instrumented as the primary behavioral analytics tool for customer experience investigation rather than as an enterprise CRM or ERP integration.
Marketing Analytics CRM 2019 2019
Birchwood Automotive Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
Transactional Email PaaS 2016 2016
Birchwood Automotive Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Birchwood Automotive Group

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Birchwood Automotive Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Birchwood Automotive Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Birchwood Automotive Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Birchwood Automotive Group Technographics
Birchwood Automotive Group is a Automotive organization based in Canada, with around 1000 employees and annual revenues of $302.0 million.
Birchwood Automotive Group operates a diverse technology stack with applications such as Microsoft Power BI, Microsoft 365 and Hotjar, covering areas like Analytics and BI, Collaboration and Customer Experience.
Birchwood Automotive Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Contentsquare.
Birchwood Automotive Group recently adopted applications including Amazon CloudFront in 2020, Wingify VWO in 2019 and Amazon EC2 in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Birchwood Automotive Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Birchwood Automotive Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Birchwood Automotive Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.