Box Elder, 57719, SD,
United States
Bird Rock Solutions Technographics
Bird Rock Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bird Rock Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Bird Rock Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Bird Rock Solutions has purchased the following applications: Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2018, GoDaddy for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bird Rock Solutions is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bird Rock Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bird Rock Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bird Rock Solutions Tech Stack and Enterprise Applications
Bird Rock Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Bird Rock Solutions implemented Microsoft 365 in the Collaboration category. The small United States professional services firm standardized on Microsoft 365 to provide cloud-hosted collaboration and communication capabilities for its roughly 10 employees, and the site indicates use of Office 365 Mail for website-facing email routing. Microsoft 365 is the central application supporting the companys external email touch points and internal collaboration surface.
Configuration emphasized core collaboration modules, with implementation centered on Office 365 Mail for inbound and outbound website messages and cloud mailbox provisioning. The deployment includes standard Microsoft 365 collaboration capabilities such as mail routing through Exchange Online, cloud file storage and sharing for document collaboration, and calendaring for project coordination across professional services workflows. These functional modules align with common Collaboration category patterns for small professional services firms.
Integration work explicitly included connecting website contact and notification flows to Office 365 Mail to ensure site messages route through Microsoft 365. Operational coverage is company wide, encompassing client-facing teams and internal administration, with centralized account and mailbox management handled by the firms IT administrator. Governance activity noted in the implementation centers on domain DNS configuration for mail delivery and basic mailbox policy and hygiene controls typical for a small business Microsoft 365 deployment.
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Bird Rock Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Bird Rock Solutions implemented Zendesk Service to manage Customer Support for its professional services business. The deployment surfaces Zendesk Service on the corporate website via a Zendesk Link, routing inbound client inquiries into a centralized ticketing queue and making the application the primary intake channel for client requests.
The implementation emphasizes web-based ticketing, request tracking, and asynchronous messaging, capabilities typical of Customer Support applications. Operational coverage is focused on customer-facing staff within the 10-person firm, with configuration centered on ticket queues, web link routing, and request forms to standardize inbound support workflows and consolidate client communications into the Zendesk Service interface.
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Bird Rock Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Bird Rock Solutions implemented GoDaddy within the Application Hosting and Computing Services category. The work centers on GoDaddy DNS as the authoritative DNS for birdrocksolutions.com, consolidating domain and DNS management for the company website and external-facing services. This implementation places GoDaddy account-level controls at the center of domain administration for the United States based professional services firm.
GoDaddy DNS is used on their website to manage name server configuration and DNS records, including A records and CNAME records that route web traffic and support email delivery patterns common to small business hosting. Operational coverage is focused on website operations and IT administration, with governance enacted through centralized DNS change workflows and account credential management. The configuration aligns with typical Application Hosting and Computing Services capabilities such as domain registration, DNS hosting, and basic hosting orchestration provided by GoDaddy.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Bird Rock Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Consulting Services | Director | Finance | ||||
| Executive Director | Director | Finance |
Apps Being Evaluated by Bird Rock Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||