Birmingham, B1 2JB,
United Kingdom
Birmingham 2022 Technographics
Birmingham 2022 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Birmingham 2022 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Birmingham 2022 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Birmingham 2022 has purchased the following applications: Rosterfy Volunteer Management Platform for Volunteer Management in 2021, Zendesk Chat for Chatbots and Conversational AI in 2021, Google Charts for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Birmingham 2022 is running and its propensity to invest more and deepen its relationship with Rosterfy , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Birmingham 2022 revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Birmingham 2022 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Birmingham 2022 Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rosterfy | Legacy | Rosterfy Volunteer Management Platform | Volunteer Management | HCM | n/a | 2021 | 2022 |
In 2021, Birmingham 2022 appointed Rosterfy as the Official Workforce Management Systems Provider and implemented the Rosterfy Volunteer Management Platform to manage recruitment, interviewing, assignment and scheduling of approximately 13,000 volunteers for the Commonwealth Games. The appointment was announced on July 26, 2021, and the Rosterfy Volunteer Management Platform supported the Games when they took place in 2022.
The implementation focused on Volunteer Management functionality, with core configuration covering recruitment workflows, interview scheduling, role assignment and shift scheduling. Configuration also aligned with common volunteer management capabilities such as rostering, centralised communications and volunteer profile management to support large-scale event workforce coordination.
Operational scope centered on the Games workforce programme across event operations in the United Kingdom, supporting HR and volunteer management functions responsible for onboarding, assignment and event-time scheduling. The deployment tied the Rosterfy Volunteer Management Platform to event staffing processes and volunteer engagement workflows used during the Commonwealth Games.
Governance and rollout were driven by the formal appointment as Official Workforce Management Systems Provider, with a vendor-to-event timeline that began with the July 2021 announcement and continued through operational support during 2022. The narrative reflects a purpose-built volunteer management deployment for a major sporting event, using the Rosterfy Volunteer Management Platform to centralise recruitment, interviewing, assignment and scheduling for event workforce management.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Charts | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2021 | 2021 |
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Video Editing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Sales Analytics, Customer Support | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2026 | 2026 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Birmingham 2022
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Birmingham 2022 Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||