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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Birmingham City Students' Union Tech Stack and Enterprise Applications

Birmingham City Students' Union AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Click4Assistance Legacy Click4Assistance Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Birmingham City Students' Union implemented Click4Assistance on its website. Click4Assistance is deployed as a Chatbots and Conversational AI solution to handle website-based student enquiries and member engagement, providing initial automated triage and escalation to human agents when required. Configuration work centered on conversational workflows and automated response scripts, contact capture forms and chat routing to staff, aligning Click4Assistance to student services and membership operations. Governance established procedures for chat monitoring, escalation protocols and template maintenance, with staffing responsibilities assigned to front-line student engagement teams, and the deployment remained focused on the public website and customer facing interaction layer.
Birmingham City Students' Union Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2022 2022
In 2022 Birmingham City Students' Union implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation is referenced on the BCUSU website and is positioned to support institutional communications and document collaboration across the organization. The deployment aligns with standard Google Workspace modules, including Gmail for institutional email, Google Drive for cloud storage, Google Docs and Google Sheets for collaborative document and spreadsheet work, Google Slides for presentations, Google Calendar for scheduling, and Google Meet for video conferencing, with tenant administration centralized via the Workspace Admin console. Google Workspace (Formerly Google G-Suite) is restated on the site, indicating an organization-wide provisioning of core productivity services. Operational governance is expected to be managed through the Google Workspace Admin console, enabling account provisioning, role based access controls, and policy enforcement for staff and student facing services. The implementation directly links Birmingham City Students' Union, Google Workspace, Collaboration and core administrative and student engagement functions without named system integrations provided in the public source.
Collaboration Collaboration 2022 2022
Birmingham City Students' Union ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2015 2015
In 2015, Birmingham City Students' Union deployed New Relic APM to monitor its public website. New Relic APM serves in an Application Performance Management capacity to instrument the bcusu.com web application stack. The deployment focused on application level observability, capturing transaction traces, error analytics, response time metrics and real user performance signals. The implementation positioned New Relic APM as the central monitoring tool for web operations and site reliability workflows. Configuration work included embedding New Relic APM agents into the website codebase and defining dashboards and alerting for the web operations and IT teams. The New Relic APM implementation delivered continuous transaction tracing, error reporting and aggregated performance dashboards to support incident detection and triage workflows across site operations. Governance was implemented through role based access to monitoring consoles and dashboard handoffs between IT and web content teams. This narrative links Birmingham City Students' Union, New Relic APM, Application Performance Management and the web operations business function.
Birmingham City Students' Union IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Birmingham City Students' Union

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Birmingham City Students' Union Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Birmingham City Students' Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Birmingham City Students' Union digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Birmingham City Students' Union Technographics
Birmingham City Students' Union is a Non Profit organization based in United Kingdom, with around 59 employees and annual revenues of $54.1 million.
Birmingham City Students' Union operates a diverse technology stack with applications such as Click4Assistance, Google Workspace (Formerly Google G-Suite) and New Relic APM, covering areas like Chatbots and Conversational AI, Collaboration and Application Performance Management.
Birmingham City Students' Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Click4Assistance, Google and New Relic.
Birmingham City Students' Union recently adopted applications including Click4Assistance in 2022, Google Workspace (Formerly Google G-Suite) in 2022 and Slack Connect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Birmingham City Students' Union’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Birmingham City Students' Union’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Birmingham City Students' Union technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.