Birmingham, B7 4BN,
United Kingdom
Birmingham Community Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Birmingham Community Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Birmingham Community Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Birmingham Community Health has purchased the following applications: Civica Trac for Recruiting in 2005, Totalmobile Field Service Management for Field Service Management in 2014, InPhase Enterprise Performance Management for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Birmingham Community Health is running and its propensity to invest more and deepen its relationship with Civica , Totalmobile , OneAdvanced or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Birmingham Community Health revenues, which have grown to $370.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Birmingham Community Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Trac | Recruiting | HCM | n/a | 2005 | 2005 |
In 2005, Birmingham Community Health implemented Civica Trac as its applicant tracking solution, deploying Civica Trac in a Recruiting capacity to publish vacancies and capture candidate applications on the public careers site. The organization, with approximately 4500 employees, uses the Trac Systems ATS instance embedded on its website to accept and route applications.
Civica Trac was configured to support vacancy posting, online application capture, candidate tracking, shortlist management, and automated applicant communications, reflecting core Recruiting workflows. The deployment leverages Civica Trac's vacancy management and candidate workflow capabilities to centralize job adverts and manage application statuses from submission through shortlisting.
Integration is realized on the public careers pages through live vacancy feeds and web application forms that route candidate data into Civica Trac, enabling end to end online application handling. Operational ownership sits with HR and recruitment teams across Birmingham Community Health, who manage job posting, candidate screening, interview scheduling workflows, and hire approvals within Civica Trac.
Governance was established using Civica Trac's configurable approval and workflow controls to enforce recruitment policy and maintain audit trails of candidate events. Publicly accessible Trac feed links confirm Civica Trac is the active Recruiting application used on the organization website.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Totalmobile | Legacy | Totalmobile Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014, Birmingham Community Health implemented Totalmobile Field Service Management. The deployment delivered a mobile device rollout to 350 community nurses as the first phase of the Virgin Care mobile technology transformation program, and the project specifically targeted community nursing operations within Birmingham Community Health to enable mobile access to care workflows.
Totalmobile Field Service Management provided Field Service Management capabilities configured for mobile workforce management, including scheduling and work order management, point of-care forms capture, and offline data synchronization to support visits in the community. Configuration work focused on device provisioning, secure mobile application rollout, and standardization of visit workflows to align with clinical nursing processes.
Governance for the rollout followed a phased program model with focused device provisioning, end user training, and operational handover to clinical line managers. The initial implementation was successfully delivered to the cohort of 350 community nurses, establishing a foundation for subsequent phases of the Virgin Care mobile technology transformation program.
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Government ERP | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inphase | Legacy | InPhase Enterprise Performance Management | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Birmingham Community Healthcare deployed InPhase Enterprise Performance Management. InPhase Enterprise Performance Management is an Analytics and BI application that put dynamic, drill down scorecards and aligned actions into the hands of staff across the West Midlands to modernize enterprise performance management.
The implementation centered on interactive scorecards, drill down analytics, dashboarding and aligned action workflows, configured to surface KPIs and assurance signals to operational users. InPhase Enterprise Performance Management was used to configure business rules, thresholds and scheduled reporting, enabling staff to interrogate performance data and create tracked actions from within scorecards.
Operational coverage extended across clinical and operational teams within the West Midlands, aligning performance management and assurance functions to a common reporting cadence. The deployment environment supported role based access to scorecards and actions for approximately 4,500 employees, embedding performance visibility into routine governance and service oversight.
Governance changes emphasized action ownership and closed loop assurance, with aligned action workflows modifying how teams record, assign and follow up on remedial tasks. The deployment improved reporting agility and assurance by giving frontline and management staff access to dynamic, drill down scorecards and tracked actions, enhancing operational oversight without introducing external integrations that were specified.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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