Winter Park, 32789, FL,
United States
Bison Optical Discs Technographics
Bison Optical Discs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bison Optical Discs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Bison Optical Discs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bison Optical Discs has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2009, Zendesk Chat for Chatbots and Conversational AI in 2016, GoDaddy Webmail for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bison Optical Discs is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Smartsupp.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bison Optical Discs revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bison Optical Discs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bison Optical Discs Tech Stack and Enterprise Applications
Bison Optical Discs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Bison Optical Discs implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment used Oracle NetSuite ERP in a cloud SaaS configuration sized for a 20 employee communications company, with a focus on core financial modules and transaction accounting.
The implementation centered on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing and financial reporting, with configuration of fixed asset accounting and inventory valuation workflows appropriate to a small manufacturing and distribution profile. Operational scope covered finance and accounting functions across the United States business, with role based access controls and audit logging configured to support month end close, invoice to cash, and procure to pay processes. Governance changes included a standardized chart of accounts and defined segregation of duties and approval workflows to centralize financial controls and enforce consistent accounting treatment under Oracle NetSuite ERP.
|
Bison Optical Discs AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Bison Optical Discs implemented Zendesk Chat on their website to provide a web channel for customer inquiries and sales questions. Zendesk Chat is deployed as a cloud hosted conversational interface under the Chatbots and Conversational AI category and serves as the primary customer facing chat tool for the company.
The implementation centers on the Zendesk Chat web widget embedded in the public site, delivering live chat sessions, session transcripts, canned responses, visitor context capture, and agent routing consistent with Chatbots and Conversational AI workflows. Operational coverage is focused on customer service and front line sales inquiry handling, managed by the small internal support team, with agent workflows and transcript logging used to govern chat ownership and standardize response handling.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Bison Optical Discs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Bison Optical Discs implemented GoDaddy Webmail. The company provisioned GoDaddy Webmail to manage corporate email on bisondisc.com, using GoDaddy Webmail as its Collaboration application to provide hosted email and team communication for its 20 employee organization.
Configuration emphasized domain mailbox provisioning, centralized administration, and standard webmail capabilities including email, contacts, and calendar to support browser and device access. Operational coverage focused on communications and customer contact across the business, with administrator workflows for account creation, mailbox routing, and basic security settings, delivered as a vendor hosted webmail service integrated with the bisondisc.com domain.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Bison Optical Discs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Tracking and Recording | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Bison Optical Discs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Bison Optical Discs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Account Manager | Manager | Sales | ||||
| CEO | CXO | Finance | ||||
| Mid-West Business Development Manager | Manager | Sales |
Apps Being Evaluated by Bison Optical Discs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||