Ottawa, K1S 1N4, ON,
Canada
Bitheads Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bitheads and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Bitheads employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bitheads has purchased the following applications: Stax Bill (formerly Fusebill) for Subscription and Recurring Billing in 2019, Olark Live Chat for Chatbots and Conversational AI in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bitheads is running and its propensity to invest more and deepen its relationship with Stax Bill , Olark , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bitheads revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bitheads intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stax Bill | Legacy | Stax Bill (formerly Fusebill) | Subscription and Recurring Billing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Bitheads deployed Stax Bill formerly Fusebill to support Subscription and Recurring Billing for its backend as a service offerings in Canada. The implementation focused on finance and billing workflows to automate complex usage based billing tied to metered backend consumption.
Bitheads implemented Stax Bill modules addressing usage based billing and revenue recognition, configuring metering and rating rules to convert service usage into chargeable events and to drive invoice generation across subscription lifecycles. The Stax Bill implementation leveraged configurable billing cycles and automated recognition schedules typical of Subscription and Recurring Billing platforms to ensure charge capture and accounting alignment.
Operational ownership was centralized in finance and revenue operations, with rollout activities concentrated on automating reconciliation of usage charges and mapping transactions to recognition ledgers. Outcomes reported in vendor materials include improved billing accuracy and improved revenue recovery for usage charges, reflecting a targeted finance and billing use case in Canada.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Database Management, Open-Source Database | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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