Yuba City, 95991, CA,
United States
Black Tie CBD Technographics
Black Tie CBD Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Black Tie CBD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Black Tie CBD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Black Tie CBD has purchased the following applications: Apple Pay for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Black Tie CBD is running and its propensity to invest more and deepen its relationship with Apple , Recharge Payments , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Black Tie CBD revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Black Tie CBD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Black Tie CBD Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Black Tie CBD implemented Apple Pay on its public website to enable web checkout payments. The deployment positions Apple Pay as the Payment Processing option for online purchases, supporting the retailer storefront and checkout flow for card presentments on desktop and mobile browsers.
The integration is a client side web integration that surfaces the Apple Pay payment sheet during checkout, leveraging tokenized card credentials and device authentication to complete payment authorization. Functional capabilities implemented include browser based payment authorization, simplified card entry and native wallet confirmation, with tokenization handled by Apple Pay to limit the merchant exposure to raw card data. Operational coverage is focused on online retail checkout, impacting order capture, payment authorization workflows and customer facing checkout processes.
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Subscription and Recurring Billing | ERP Financial Management |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Black Tie CBD deployed LiveChat on their website https://www.blacktiecbd.net/. The implementation uses the LiveChat web widget from LiveChat, Inc., to provide on-site conversational engagement and real time messaging. As a ten person retail business in the United States, the scope is limited to customer-facing interactions and supports sales inquiries and basic customer support workflows. This implementation is categorized as Chatbots and Conversational AI and emphasizes embedded chat and session transcript capture.
Operational ownership sits with front-line staff who manage the embedded chat interface, session routing and transcript review within the storefront environment. Functional capabilities implemented align with Chatbots and Conversational AI patterns, including visitor context, live messaging, and retention of chat histories to support follow up. Governance is executed at the site level with direct internal administration and lightweight process controls consistent with a small retail operation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Black Tie CBD implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is visible on the company website and serves the small United States based retail organization, supporting core communications and document workflows for a team of about 10 employees.
The implementation leverages Google Workspace (Formerly Google G-Suite) capabilities typical of the Collaboration category, including cloud email, calendar, document collaboration, and centralized cloud storage to support sales, customer service, and back-office operations. Administrative configuration is consistent with small-business rollouts, using the Google Workspace admin console for user provisioning, group-based access controls, domain management, and basic governance policies. The implementation is referenced on the corporate website, indicating integration of Google Workspace identities and services into public-facing contact and communication touchpoints.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Black Tie CBD
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Apps Being Evaluated by Black Tie CBD Executives
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