Eastleigh, SO53 3LG,
United Kingdom
Blake Morgan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blake Morgan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Blake Morgan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blake Morgan has purchased the following applications: Minisoft ARCS3 for Analytics and BI in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2015, ServiceNow Workflow Automation for Business Process Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blake Morgan is running and its propensity to invest more and deepen its relationship with Minisoft , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blake Morgan revenues, which have grown to $83.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blake Morgan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Minisoft | Legacy | Minisoft ARCS3 | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020, Blake Morgan deployed Minisoft ARCS3 on its public website to add centralized web-level analytics capability. The implementation positions Minisoft ARCS3 within the Analytics and BI category and is used to instrument site traffic and client engagement signals on the firm website hosted in the United Kingdom.
Minisoft ARCS3 was configured to capture event level interactions and support configurable dashboards and reporting, using standard Analytics and BI functionality such as data ingestion from web events, visualization, and scheduled reporting for digital performance. The implementation emphasizes dashboarding and report distribution to support marketing and client engagement workflows, and the solution was configured to align with the firm structure and page templates used across the site.
Operational coverage focuses on the public web footprint and is managed through the firm digital and IT operations teams, with governance processes to control tagging, report access, and dashboard ownership. The deployment concentrates on feeding analytics outputs into marketing, business development, and digital engagement processes, with Minisoft ARCS3 serving as the primary Analytics and BI instrument for website-level insights.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Workflow Automation | Business Process Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Blake Morgan implemented ServiceNow Workflow Automation to orchestrate business and IT service workflows across its UK offices. The deployment targeted a 1000 employee professional services firm and was focused on formalizing handling of BAU IT requests, field engineer dispatch, and onsite support routing using ServiceNow Workflow Automation, within the Business Process Management category.
Implementation scope centered on IT operations in London, Reading and Southampton, with a designated on-site analyst role in London responsible for day to day technical support and field coordination. The ServiceNow Workflow Automation deployment was configured to drive service request intake, automated task assignment to field engineers, and standardized handling of hardware and AV incidents, aligning workflow logic with frontline technician responsibilities.
Functional modules and capabilities implemented emphasized workflow orchestration and service catalog driven request handling, automated work order generation for asset activities, and role based task routing for on-site support. Configuration reflected practical requirements such as scheduling field visits, recording asset interventions for printers, mobile phones, laptops and conference AV equipment, and routing network cabling or patching requests through the same BPM flow.
Operational governance consolidated incident intake and BAU processes into ServiceNow Workflow Automation, with formalized procedures for field escalation and cross site support coordination. The narrative of Blake Morgan ServiceNow Workflow Automation Business Process Management IT support highlights an implementation that unified service intake, field engineer dispatch, and asset related workflows under a single BPM orchestration layer.
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Case Management | ERP Services and Operations |
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2020 | 2020 |
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Case Management | ERP Services and Operations |
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2020 | 2020 |
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Case Management | ERP Services and Operations |
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2015 | 2015 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2017 | 2019 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Payroll | HCM |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2020 | 2020 |
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