Torrington, 6790, CT,
United States
Blondin Law Technographics
Blondin Law Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blondin Law and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Blondin Law employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blondin Law has purchased the following applications: Smith.ai 24/7 Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Ecwid for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blondin Law is running and its propensity to invest more and deepen its relationship with Smith.ai , Google , Ecwid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blondin Law revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blondin Law intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blondin Law Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smith.ai | Legacy | Smith.ai 24/7 Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Blondin Law implemented Smith.ai 24/7 Live Chat on its public website. Smith.ai 24/7 Live Chat is deployed as a Chatbots and Conversational AI solution to provide continuous website-based client intake and front-desk conversational coverage for the small professional services firm.
The implementation centers on live chat routing and automated conversational workflows, with Smith.ai 24/7 Live Chat handling initial client engagement, contact capture, basic triage, and appointment scheduling handoffs. Configuration likely emphasizes scripted intake flows, message transcription, and escalation rules consistent with Chatbots and Conversational AI deployments, and the firm relies on the application to standardize first-contact interactions.
Operationally the deployment is scoped to the firm website and supports core business functions including client intake, new matter qualification, and receptionist functions across business hours and after-hours. Governance is organized around internal triage and escalation processes, with attorneys and administrative staff receiving routed leads or scheduled appointments from Smith.ai 24/7 Live Chat, and the firm maintaining oversight of conversational scripts and response policies to align with practice intake procedures.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Blondin Law
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Blondin Law Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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