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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

List of Smith.ai 24/7 Live Chat Customers

Smith.ai
Location
790 Sunshine Dr,
Los Altos, 94023-1296, CA,
United States
Website
https://www.smith.ai/
Phone
1 650-709-2975
Artw industry
Professional Services
Employee
120
Revenue
$25M

Since 2010, our global team of researchers has been studying Smith.ai 24/7 Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Smith.ai 24/7 Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Smith.ai 24/7 Live Chat for Chatbots and Conversational AI include: Smith.ai, a United States based Professional Services organisation with 120 employees and revenues of $25.0 million, Paro, a United States based Banking and Financial Services organisation with 200 employees and revenues of $25.0 million, Smart Sites, a United States based Professional Services organisation with 150 employees and revenues of $20.0 million, Innovative Vision, a Canada based Professional Services organisation with 120 employees and revenues of $12.0 million, ElectraMeccanica USA, a United States based Automotive organisation with 100 employees and revenues of $10.0 million and many others.

Contact us if you need a completed and verified list of companies using Smith.ai 24/7 Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Smith.ai 24/7 Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
4M Plumbing Professional Services 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2022 n/a In 2022, 4M Plumbing implemented Smith.ai 24/7 Live Chat, deploying a Chatbots and Conversational AI solution directly on its customer-facing website. The implementation centers on an always-on web chat widget that provides conversational intake and live reception for incoming homeowner inquiries, aligning the Smith.ai 24/7 Live Chat application with front-line customer engagement for a small professional services firm of ten employees. The deployment was configured to handle core conversational flows typical of Chatbots and Conversational AI, including lead capture, contact information intake, appointment request routing, and scripted responses for common plumbing service inquiries. Smith.ai 24/7 Live Chat was provisioned as the primary web channel, with configurable scripts and escalation paths to a human operator when required, reflecting category-aligned capabilities for automated qualification and handoff. Operational scope is limited to the company website and customer contact workflows, supporting customer service and new business intake functions for 4M Plumbing. Governance was implemented through basic administrative controls and chat script management, enabling small team ownership of conversational scripts and scheduling rules, while preserving manual oversight for appointment confirmations and follow up.
A Next Degree Communications Communications 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2022 n/a In 2022, A Next Degree Communications implemented Smith.ai 24/7 Live Chat on its public website. Smith.ai 24/7 Live Chat is a Chatbots and Conversational AI application deployed to provide continuous website-based customer engagement and structured message intake for a small United States communications firm with approximately 10 employees. The deployment uses a cloud-hosted chat widget embedded in the corporate site, configured for 24/7 live chat coverage, automated message handling, and lead capture workflows consistent with Chatbots and Conversational AI platforms. Configuration emphasized front-line customer support and inbound lead qualification, with administrative controls and conversation script management consolidated to company administrators to simplify governance and ongoing updates. The implementation centers on customer-facing functions including support and sales intake, standardizing initial contact handling through conversational automation.
Ahearne Law Firm Professional Services 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2022 n/a In 2022, Ahearne Law Firm implemented Smith.ai 24/7 Live Chat on its public website as a customer-facing messaging layer under the Chatbots and Conversational AI category. The deployment presents as an embedded web chat widget that provides continuous live receptionist coverage and real-time client intake for a small professional services firm with approximately 10 employees. Smith.ai 24/7 Live Chat is configured to handle front-office workflows common to law firms, including initial client screening, lead capture through conversational forms, and the generation of chat transcripts for downstream case intake. Administration and configuration appear to be managed internally by firm staff, with the system operating as the primary web-based touchpoint for new client inquiries and routing follow up responsibilities to the office team.
Professional Services 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2020 n/a
Professional Services 10 $2M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2020 n/a
Professional Services 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2020 n/a
Professional Services 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2023 n/a
Professional Services 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2022 n/a
Retail 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2020 n/a
Leisure and Hospitality 10 $1M United States Smith.ai Smith.ai 24/7 Live Chat Chatbots and Conversational AI 2022 n/a
Showing 1 to 10 of 83 entries

Buyer Intent: Companies Evaluating Smith.ai 24/7 Live Chat

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FAQ - APPS RUN THE WORLD Smith.ai 24/7 Live Chat Coverage

Smith.ai 24/7 Live Chat is a Chatbots and Conversational AI solution from Smith.ai.

Companies worldwide use Smith.ai 24/7 Live Chat, from small firms to large enterprises across 21+ industries.

Organizations such as Smith.ai, Paro, Smart Sites, Innovative Vision and ElectraMeccanica USA are recorded users of Smith.ai 24/7 Live Chat for Chatbots and Conversational AI.

Companies using Smith.ai 24/7 Live Chat are most concentrated in Professional Services, Banking and Financial Services and Automotive, with adoption spanning over 21 industries.

Companies using Smith.ai 24/7 Live Chat are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Smith.ai 24/7 Live Chat across Americas, EMEA, and APAC.

Companies using Smith.ai 24/7 Live Chat range from small businesses with 0-100 employees - 95.18%, to mid-sized firms with 101-1,000 employees - 4.82%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Smith.ai 24/7 Live Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Smith.ai 24/7 Live Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.