Tampa, 33607, FL,
United States
Bloomin' Brands Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bloomin' Brands and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87000 Bloomin' Brands employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bloomin' Brands has purchased the following applications: OpenText Vendor Invoice Management for AP Automation in 2021, Paradox Olivia Chatbot for Recruiting Chatbot in 2021, Fourth AI Platform for Predictive Analytics in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bloomin' Brands is running and its propensity to invest more and deepen its relationship with OpenText , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bloomin' Brands revenues, which have grown to $4.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bloomin' Brands intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Vendor Invoice Management | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 Bloomin' Brands deployed OpenText Vendor Invoice Management for SAP Solutions as a targeted AP Automation initiative to centralize corporate invoicing and reduce paper-driven delays. The implementation focused on the corporate accounts payable function across the restaurant enterprise, addressing a lack of transparency and decentralized invoice processing while providing a single point of status for invoices.
The implementation leveraged core AP Automation capabilities including automated invoice capture and classification, workflow-based routing and approvals, exception handling, and end-to-end invoice status tracking so stakeholders can see where any invoice is at any given time. OpenText Vendor Invoice Management was configured to automate invoice throughput and accelerate cycle time for corporate payments while reducing manual touch points tied to paper processing.
Architecturally the solution was integrated with the company SAP landscape, embedding vendor invoice management into SAP invoice posting and financial accounting workflows to preserve transactional consistency with enterprise ERP. Operational coverage centered on accounts payable and finance teams, with the system providing visibility into invoice lifecycle and exception queues for accounting staff.
Governance and process changes included centralized invoice routing rules, role-based approval workflows, and tighter control over invoice exceptions to improve financial visibility and accuracy. Outcomes reported by Bloomin' Brands include elimination of an offshore accounts payable resource, a reduction of in-house staffing by half in the AP function, enhanced financial visibility and accuracy, and accelerated cycle time for corporate payments.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fourth Enterprises | Legacy | Fourth AI Platform | Predictive Analytics | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 Bloomin' Brands implemented the Fourth AI Platform, adopting Predictive Analytics capabilities embedded across HotSchedules, MacromatiX and PeopleMatter. The Fourth AI Platform is positioned as an industry dataset trained Predictive Analytics solution that Centralizes AI Forecasting, inventory optimization and talent acquisition workflows for restaurant and hospitality operations.
Implementation covered workforce management, inventory management and talent acquisition modules. For workforce management HotSchedules on the Fourth AI Platform delivers AI Forecasting with demand forecasts and recommended shift patterns to support scheduling decisions and labor optimization. MacromatiX applies AI to purchasing, preparation and production planning, and stock control to automate inventory ordering and waste reduction workflows, with AI Forecasting for MacromatiX available in limited beta. PeopleMatter provides AI-driven programmatic bidding to optimize job ad timing, explicitly reporting increased applicant flow by three times and lower cost to hire by a factor of five while reducing administrative overhead.
The deployment embeds Fourth AI Platform predictions into back-office operations across scheduling, inventory and recruiting, enabling senior leaders, managers and frontline workers to review and approve AI-driven recommendations. Fourth positions the platform as continuously learning from customer data to generate next best action suggestions, which shifts operational decisioning from manual spreadsheets to model-assisted approvals. The implementation narrative links Bloomin' Brands to the broader Fourth customer base using the same integrated HotSchedules, MacromatiX and PeopleMatter stack.
Governance and rollout emphasized operational review workflows, manager approval gates and staged feature availability. Fourth made AI for scheduling and AI-driven bidding generally available in 2024, while signaling a 2024 pipeline of additional capabilities including further real-time insights, events and forecasting algorithms, back-office automation and above-store insights across HotSchedules, MacromatiX and PeopleMatter.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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