Lancaster, 43130, OH,
United States
Blue Label Packaging Technographics
Blue Label Packaging Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Label Packaging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Blue Label Packaging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Label Packaging has purchased the following applications: CERM MIS for Manufacturing ERP in 2017, Olark Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Label Packaging is running and its propensity to invest more and deepen its relationship with CERM , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Label Packaging revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Label Packaging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Label Packaging Tech Stack and Enterprise Applications
Blue Label Packaging ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CERM | Legacy | CERM MIS | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Blue Label Packaging implemented CERM MIS, a Manufacturing ERP, to automate prepress, production planning and job management for its label manufacturing operations in Lancaster, Ohio. The deployment emphasized shop floor orchestration and MIS-driven job lifecycle control across prepress and production, with CERM MIS serving as the central transactional and scheduling hub.
CERM MIS was configured to leverage prepress automation and production scheduling capabilities, coordinating job tickets, scheduling windows, and production routing within the label manufacturing workflow. The implementation integrated CERM MIS with Esko Automation Engine to automate prepress steps, and the MIS workflows were extended to orchestrate handoffs to digital presses and press-specific job configuration.
Operational coverage centered on the Lancaster, Ohio manufacturing site and its label production functions, with business functions impacted including prepress operations, production planning, and job management on the shop floor. Governance shifted toward MIS-centric workflow control, consolidating job data, automating prepress-to-press transitions, and embedding scheduling discipline into daily operations.
The project resulted in a reported ten-fold increase in throughput and sales driven by the combined CERM MIS and Esko Automation Engine automation of prepress and production scheduling. No other outcomes, costs, or risks were specified.
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Blue Label Packaging AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Blue Label Packaging implemented Olark Live Chat on its public website. The deployment is an embedded client side web chat widget that connects website visitors to live agents, enabling real time customer engagement and inquiry handling through Olark Live Chat.
As a Chatbots and Conversational AI implementation, Olark Live Chat was configured to support Sales and Customer Service functions at Blue Label Packaging, using standard category capabilities such as an operator console, visitor monitoring, chat transcripts, and canned response templates. Administration and configuration are managed through the Olark management interface, with settings oriented around chat availability, response scripting, and routing to web based agents to operationalize website led customer interactions.
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Blue Label Packaging Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Blue Label Packaging implemented Microsoft 365 as its Collaboration platform across its US operations for roughly 55 employees. The Microsoft 365 deployment is positioned to support core business functions including internal communication, document collaboration, and office productivity for manufacturing support, sales, and administrative teams.
The Microsoft 365 implementation centers on core services such as Exchange Online for corporate email, Microsoft Teams for messaging and meetings, SharePoint Online and OneDrive for document management, and Office desktop applications for productivity. For an organization of this size the deployment is typically managed via a single Microsoft 365 tenant with centralized user provisioning, mailbox and file access configuration, and built in policies for data loss prevention and retention.
Public source references indicate Blue Label Packaging uses Microsoft 365 assets on its website, which aligns the collaboration footprint with external content or authentication touchpoints. Governance is expected to consolidate identity through Azure Active Directory and to enforce role based access controls, conditional access policies, and basic device management consistent with Collaboration category operational practices.
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Blue Label Packaging CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Blue Label Packaging IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Blue Label Packaging
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Blue Label Packaging Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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