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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Blue Ridge Mountain Guides Tech Stack and Enterprise Applications

Blue Ridge Mountain Guides ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Flybook Software Legacy Flybook Reservation and Booking Management ERP Services and Operations n/a 2020 2020
In 2020, Blue Ridge Mountain Guides implemented Flybook from Flybook Software for Reservation and Booking Management. The two person retail operator integrated Flybook on their public website to provide an embedded booking widget and customer-facing reservation flows. Deployment emphasized web-embedded booking, availability calendars, session scheduling, and automated confirmation messaging to support online reservations. Flybook was configured to manage reservations, availability controls, multi-session bookings, and customer intake forms consistent with Reservation and Booking Management functionality. Operational coverage included customer-facing booking on the website and administrative scheduling and booking management handled by the small internal team. Governance was organized around team-level operational ownership, with booking rules and capacity settings encoded in Flybook configuration and web routing directing public traffic to the application.
Blue Ridge Mountain Guides Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2021 2021
In 2021 Blue Ridge Mountain Guides adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The small retail operator uses Google Workspace (Formerly Google G-Suite) as a cloud hosted tenant tied to its corporate domain, provisioned for the two employee organization and surfaced on the company website for customer contact and business email addressing. The deployment centers on core Collaboration capabilities, including Gmail for business email, Google Calendar for scheduling, Google Drive for shared file storage, and Google Docs and Sheets for collaborative document workflows. Administrative control is consolidated through the Google Workspace admin console, with account provisioning and basic security settings managed at the domain level to support customer communications, booking coordination, and back office administration across the entire company.
Blue Ridge Mountain Guides CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy FullStory Customer Experience CRM n/a 2022 2022
In 2022, Blue Ridge Mountain Guides implemented FullStory on their public website as part of their Customer Experience tooling. The deployment uses FullStory's client side session capture to record user interactions and behavior on pages used for trip booking and visitor information. Implementation scope is limited to website instrumentation and analytics for customer facing sessions. FullStory is configured to provide session replay, event capture, and behavioral analytics to support UX troubleshooting and booking flow review. Operational ownership is concentrated on web management and customer experience functions given the company's two person team, and governance is applied through in platform filters and data retention settings. Configuration emphasizes page level instrumentation and event tagging to surface friction points in the booking process.
Blue Ridge Mountain Guides PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020

IT Decision Makers and Key Stakeholders at Blue Ridge Mountain Guides

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Blue Ridge Mountain Guides Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blue Ridge Mountain Guides IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blue Ridge Mountain Guides digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Blue Ridge Mountain Guides Technographics
Blue Ridge Mountain Guides is a Retail organization based in United States, with around 2 employees and annual revenues of $1.0 million.
Blue Ridge Mountain Guides operates a diverse technology stack with applications such as Flybook, Google Workspace (Formerly Google G-Suite) and FullStory, covering areas like Reservation and Booking Management, Collaboration and Customer Experience.
Blue Ridge Mountain Guides has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Flybook Software, Google and FullStory.
Blue Ridge Mountain Guides recently adopted applications including FullStory in 2022, Google Workspace (Formerly Google G-Suite) in 2021 and Flybook in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Ridge Mountain Guides’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Blue Ridge Mountain Guides’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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