Nellysford, 22958-8124, VA,
United States
Blue Ridge Mountain Guides Technographics
Blue Ridge Mountain Guides Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Ridge Mountain Guides and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Blue Ridge Mountain Guides employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Ridge Mountain Guides has purchased the following applications: Flybook for Reservation and Booking Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021, FullStory for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Ridge Mountain Guides is running and its propensity to invest more and deepen its relationship with Flybook Software , Google , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Ridge Mountain Guides revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Ridge Mountain Guides intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Ridge Mountain Guides Tech Stack and Enterprise Applications
Blue Ridge Mountain Guides ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flybook Software | Legacy | Flybook | Reservation and Booking Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Blue Ridge Mountain Guides implemented Flybook from Flybook Software for Reservation and Booking Management. The two person retail operator integrated Flybook on their public website to provide an embedded booking widget and customer-facing reservation flows. Deployment emphasized web-embedded booking, availability calendars, session scheduling, and automated confirmation messaging to support online reservations.
Flybook was configured to manage reservations, availability controls, multi-session bookings, and customer intake forms consistent with Reservation and Booking Management functionality. Operational coverage included customer-facing booking on the website and administrative scheduling and booking management handled by the small internal team. Governance was organized around team-level operational ownership, with booking rules and capacity settings encoded in Flybook configuration and web routing directing public traffic to the application.
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Blue Ridge Mountain Guides Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Blue Ridge Mountain Guides adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The small retail operator uses Google Workspace (Formerly Google G-Suite) as a cloud hosted tenant tied to its corporate domain, provisioned for the two employee organization and surfaced on the company website for customer contact and business email addressing.
The deployment centers on core Collaboration capabilities, including Gmail for business email, Google Calendar for scheduling, Google Drive for shared file storage, and Google Docs and Sheets for collaborative document workflows. Administrative control is consolidated through the Google Workspace admin console, with account provisioning and basic security settings managed at the domain level to support customer communications, booking coordination, and back office administration across the entire company.
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Blue Ridge Mountain Guides CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Blue Ridge Mountain Guides implemented FullStory on their public website as part of their Customer Experience tooling. The deployment uses FullStory's client side session capture to record user interactions and behavior on pages used for trip booking and visitor information. Implementation scope is limited to website instrumentation and analytics for customer facing sessions.
FullStory is configured to provide session replay, event capture, and behavioral analytics to support UX troubleshooting and booking flow review. Operational ownership is concentrated on web management and customer experience functions given the company's two person team, and governance is applied through in platform filters and data retention settings. Configuration emphasizes page level instrumentation and event tagging to surface friction points in the booking process.
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Blue Ridge Mountain Guides PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Blue Ridge Mountain Guides
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Blue Ridge Mountain Guides Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||