Bluewave Energy Services
Bluewave Energy Services Technographics
Bluewave Energy Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bluewave Energy Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bluewave Energy Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bluewave Energy Services has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2016, Concrete CMS for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bluewave Energy Services is running and its propensity to invest more and deepen its relationship with Olark , Microsoft , Concrete CMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bluewave Energy Services revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluewave Energy Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bluewave Energy Services Tech Stack and Enterprise Applications
Bluewave Energy Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Bluewave Energy Services implemented Olark Live Chat on its public website. Bluewave Energy Services deployed Olark Live Chat, a Chatbots and Conversational AI application, to provide a direct web channel for customer engagement, real time support, and lead capture on its corporate site.
The implementation uses the vendor delivered client side web chat widget embedded in site pages together with a browser based agent console to manage conversations, reflecting a lightweight web chat architecture common to Chatbots and Conversational AI deployments. Functional capabilities in use include live messaging, visitor presence monitoring, and chat transcript capture, supporting customer service and sales response workflows. Operational governance centers on agent routing and chat handling processes to ensure web enquiries are triaged to service and sales personnel and conversations are recorded for follow up.
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Bluewave Energy Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Bluewave Energy Services implemented Microsoft 365 as its Collaboration platform. The company is a Canada-based utilities provider with approximately 1,000 employees, and the organization references Microsoft 365 on its public website indicating active use of the suite.
The Microsoft 365 deployment centers on standard Collaboration capabilities inherent to the product, including hosted Exchange for corporate email, SharePoint for document management and intranet, OneDrive for Business for personal file sync, and Microsoft Teams for real-time chat and meetings. Microsoft 365 was configured to enable shared document libraries, team workspaces, and productivity workflows that support office and administrative functions.
Bluewave Energy Services Microsoft 365 Collaboration supports corporate communications, document management, and project coordination across business functions. Governance practices align with typical tenant management for Microsoft 365, including user provisioning, access controls, and content governance, and the website-level references indicate integration of Microsoft 365 into the company’s public and internal digital footprint.
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Bluewave Energy Services Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Concrete CMS | Legacy | Concrete CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Bluewave Energy Services implemented Concrete CMS for its public corporate website. Concrete CMS serves as the company Web Content Management platform for site pages, published assets, and navigation structure.
The deployment centers on core content authoring, template management, media asset handling, and permission based publishing workflows, providing editorial control and staged content updates. Configuration work included page templates, content types, and administrative roles to enforce content standards and consistency.
Operational scope is the corporate website supporting marketing and corporate communications across Canada, and the system is used to manage public facing content and campaign landing pages. Governance was organized around role based permissions and approval workflows to coordinate content creation, review, and publication.
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Bluewave Energy Services SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
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Fleet Management | SCM |
|
2018 | 2018 |
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Transportation Management | SCM |
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2018 | 2018 |
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Bluewave Energy Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Data Platform | CRM |
|
2017 | 2017 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Bluewave Energy Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Bluewave Energy Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bluewave Energy Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Regional Operations Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Territory Manager | Manager | Operations | |
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HSE / Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Bluewave Energy Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bluewave Energy Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bluewave Energy Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bluewave Energy Services Technographics
Bluewave Energy Services is a Utilities organization based in Canada,
with around 1000 employees and annual revenues of $300.0 million.
Bluewave Energy Services operates a diverse technology stack with applications such as
Olark Live Chat, Microsoft 365 and Concrete CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Bluewave Energy Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Olark, Microsoft and Concrete CMS.
Bluewave Energy Services recently adopted applications including
Cloudflare CDN in 2021, Proofpoint Email Security and Protection in 2021 and smg360 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bluewave Energy Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bluewave Energy Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bluewave Energy Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.