B&M Retail
The Vault, Dakota Drive, Estuary Commerce Park, Speke,
Liverpool, L24 8RJ,
United Kingdom
Liverpool, L24 8RJ,
United Kingdom
44 15 1728-5400
Retail
B&M Retail Technographics
B&M Retail Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by B&M Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34260 B&M Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that B&M Retail has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2018, Algolia Search for Application, Web and Enterprise Search in 2019, Intuit Mailchimp for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems B&M Retail is running and its propensity to invest more and deepen its relationship with Eploy , Sage , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing B&M Retail revenues, which have grown to $5.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for B&M Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
B&M Retail Tech Stack and Enterprise Applications
B&M Retail HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018 B&M Retail implemented Eploy Applicant Tracking System to manage talent acquisition under the Applicant Tracking System,Candidate Relationship Management category. The deployment is surface-visible on the company careers pages, with Eploy Applicant Tracking System powering web-hosted application forms and initial candidate intake flows on bmstores.co.uk.
The implementation centers on core ATS and CRM capabilities common to the category, including vacancy posting and publishing to the corporate careers site, structured application capture, candidate lifecycle tracking, and a centralized candidate database for relationship management. Configuration work emphasized form and workflow mapping to retail hiring patterns and automated routing of applications to recruitment teams, maintaining standard applicant statuses and event-driven communications.
Operational coverage focuses on recruitment and talent acquisition functions supporting store and corporate hiring across the United Kingdom, with the Eploy Applicant Tracking System integrated into web-facing career workflows to ensure consistent candidate experience. Governance concentrated on standardizing application intake and candidate relationship processes, embedding the ATS as the primary system of record for external applications and recruiter-driven pipelines.
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Core HR | HCM |
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2012 | 2012 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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B&M Retail Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, B&M Retail deployed Algolia Search on their website. The implementation positions Algolia Search within the Application, Web and Enterprise Search category to power customer-facing product discovery and site search on bmstores.co.uk.
Deployment emphasized front-end search experiences embedded in product discovery and navigation flows, delivering instant query responses and refined relevance for online shoppers. Configuration aligned with typical Application, Web and Enterprise Search capabilities such as instant search, autocomplete, faceted navigation, relevance tuning, and synonym management to surface catalog results and support e-commerce merchandising. Operational ownership is consistent with e-commerce and merchandising teams managing relevance and business rules through Algolia Search controls, and the architecture reflects a cloud-hosted search index with client-side integration to minimize on-premise infrastructure.
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B&M Retail CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, B&M Retail deployed Intuit Mailchimp as its Marketing Automation solution on its public website. Intuit Mailchimp was implemented to handle on-site email capture, subscriber list management, and web-based signup workflows for B&M Retail’s online presence.
Configuration focused on standard Marketing Automation functional modules, including audience segmentation, campaign creation and scheduling, templated email design, automation workflows for welcome and promotional streams, and embedded signup forms for consented data collection. Implementation work included configuring GDPR-aligned consent capture and list hygiene controls consistent with UK data protection expectations.
Deployment was executed through website-level integration using embedded forms and tracking tags to capture visitor subscriptions and feed Mailchimp audiences. Operational ownership sits with marketing and e-commerce teams overseeing campaign operations, audience governance, and content approval workflows, with centralized marketing operations responsible for list segmentation, suppression rules, and campaign scheduling.
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B&M Retail TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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B&M Retail PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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B&M Retail IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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B&M Retail CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at B&M Retail
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Director | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Commercial Finance Manager | Manager | Finance | |
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Group Internal Auditor | CXO | Finance | |
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Regional People Business Partner | Manager | HR | |
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Regional People Business Partner | Manager | HR | |
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Regional People Business Partner | Manager | HR | |
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Head of IT | Director | IT | |
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Head Of Human Resources | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Group People Director | Director | HR | |
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Human Resources Team Leader | Manager | HR | |
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Apps Being Evaluated by B&M Retail Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from B&M Retail IT executives and key decision makers. This section highlights B&M Retail's latest recorded technology evaluations, including Blue Yonder Transportation Management ( ex JDA TMS ) for Transportation Management on 2024-05-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the B&M Retail digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-05-30 | B&M Retail | Evaluated | Blue Yonder | Blue Yonder Transportation Management ( ex JDA TMS ) | Transportation Management | SCM |
FAQ - APPS RUN THE WORLD B&M Retail Technographics
B&M Retail is a Retail organization based in United Kingdom,
with around 34260 employees and annual revenues of $5.99 billion.
B&M Retail operates a diverse technology stack with applications such as
Eploy Applicant Tracking System, Algolia Search and Intuit Mailchimp,
covering areas like Applicant Tracking System, Candidate Relationship Management, Application, Web and Enterprise Search and Marketing Automation.
B&M Retail has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Eploy, Algolia and Intuit.
B&M Retail recently adopted applications including
Duo Identity Security Posture Management (ISPM) in 2024, Cisco IronPort Cloud Email Security in 2021 and Cisco Secure Email (formerly Email Security Appliance) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of B&M Retail’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates B&M Retail’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete B&M Retail technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.