BMW of Bayside
247-21 Northern Blvd,
Queens, 11363, NY,
United States
Queens, 11363, NY,
United States
1 855-311-1948
Automotive
BMW of Bayside Technographics
BMW of Bayside Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BMW of Bayside and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 BMW of Bayside employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BMW of Bayside has purchased the following applications: myKaarma Payments for Payment Processing in 2015, CDK Global DMS for Dealership Management in 2015, Gubagoo ChatSmart for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BMW of Bayside is running and its propensity to invest more and deepen its relationship with myKaarma , CDK Global , Gubagoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BMW of Bayside revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BMW of Bayside intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BMW of Bayside Tech Stack and Enterprise Applications
BMW of Bayside ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| myKaarma | Legacy | myKaarma Payments | Payment Processing | ERP | n/a | 2015 | 2015 |
In 2015 BMW of Bayside implemented myKaarma Payments, a Payment Processing application by myKaarma, to handle customer invoicing and payment capture for its service operations. The deployment targeted the service lane and lot operations where Service Advisors and the Lot Manager used myKaarma Payments alongside the myKaarma communication tools from 2016 through 2019 to send invoices, schedule repairs and service appointments, and manage customer follow ups.
The implementation centered on invoice generation and payment capture capabilities within myKaarma Payments, and it operated in an integrated workflow with CDK Global for repair order data, parts ordering, and appointment information as described in operational notes. Operational coverage included service department functions such as repair order documentation, parts procurement coordination, appointment scheduling, customer communications, and upsell activity, with staff-reported increases in sales tied to up selling via the MyKaarma communication and payment application.
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BMW of Bayside ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global DMS | Dealership Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 BMW of Bayside implemented CDK Global DMS as its Dealership Management platform. The deployment targeted core service and parts operations at the dealership level, aligning a small dealer footprint of approximately 50 employees around a single DMS instance to manage customer repair workflows and shop operations.
Configuration and functional modules emphasized repair order management, parts ordering, appointment scheduling, and invoicing, with day to day use documented by a Service Advisor from 2016 to 2019. Service advisors used CDK Global DMS to capture detailed customer issues on repair orders, to order parts, to schedule repairs and service appointments, and to generate invoices tied to customer records.
The CDK Global DMS was used in conjunction with CDK Global MyKaarma for customer communication and payments, creating a direct integration for outbound customer follow ups, third party service coordination, and payment handling. Operational coverage included the service department and lot management roles, with internal department handoffs and external third party communications routed through MyKaarma alongside CDK Global DMS workflows.
Governance around service workflows was reinforced by standardized repair order documentation, parts procurement sequencing, and scheduled customer follow ups using the MyKaarma communication layer. An explicit outcome recorded in operational notes was increased sales driven by service advisors upselling services while using CDK Global DMS and MyKaarma during the 2016 to 2019 period.
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BMW of Bayside AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, BMW of Bayside implemented Gubagoo ChatSmart on their website. Gubagoo ChatSmart is positioned as a website-embedded conversational solution in the Chatbots and Conversational AI category, providing front-end customer engagement and digital lead capture capabilities for the dealership.
The deployment is centered on a website-integrated chat widget that manages automated conversational workflows, real-time messaging handoff to staff, and lead capture forms, aligned with typical Chatbots and Conversational AI functional modules. Operational coverage focuses on customer facing interactions on the dealership site, supporting online inquiries for sales and service, with configuration and staff workflow alignment to route chats to sales and service teams and to log captured contact intent for downstream processing.
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BMW of Bayside Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Online Meeting Scheduling | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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BMW of Bayside Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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BMW of Bayside CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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BMW of Bayside ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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BMW of Bayside IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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BMW of Bayside CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BMW of Bayside
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Finance Manager | Manager | Finance | |
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General Sales Manager | Manager | Sales | |
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Apps Being Evaluated by BMW of Bayside Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BMW of Bayside IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BMW of Bayside digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD BMW of Bayside Technographics
BMW of Bayside is a Automotive organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
BMW of Bayside operates a diverse technology stack with applications such as
myKaarma Payments, CDK Global DMS and Gubagoo ChatSmart,
covering areas like Payment Processing, Dealership Management and Chatbots and Conversational AI.
BMW of Bayside has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as myKaarma, CDK Global and Gubagoo.
BMW of Bayside recently adopted applications including
New Relic APM in 2021, Sophos Email in 2021 and Xtime Spectrum Schedule in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BMW of Bayside’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BMW of Bayside’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BMW of Bayside technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.