New York, 10018-0881, NY,
United States
Board Vitals Technographics
Board Vitals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Board Vitals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Board Vitals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Board Vitals has purchased the following applications: SAP WalkMe for Digital Adoption in 2019, ResNexus Booking for Reservation and Booking Management in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Board Vitals is running and its propensity to invest more and deepen its relationship with SAP , ResNexus , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Board Vitals revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Board Vitals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Board Vitals Tech Stack and Enterprise Applications
Board Vitals HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP WalkMe | Digital Adoption | HCM | n/a | 2019 | 2019 |
In 2019, Board Vitals implemented SAP WalkMe on their website to provide on site user guidance for learners and customers. The deployment placed SAP WalkMe on public facing web properties to enable contextual help and guided flows within the company website, aligning with Digital Adoption objectives.
SAP WalkMe was configured to deliver core Digital Adoption capabilities such as step by step walkthroughs, tooltips, launchers, and targeted in app guidance, and content authoring was used to assemble micro learning flows for learner onboarding. Configuration focused on web based guidance and self service onboarding workflows consistent with Digital Adoption functional patterns.
Operational ownership was assigned to product and support stakeholders who managed content, sequencing, and live updates, while the deployment relied on SAP WalkMe analytics to instrument user flows and capture adoption signals. The implementation was scoped to the public website and learner engagement pathways, connecting the SAP WalkMe application to customer onboarding, education delivery, and support functions.
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Board Vitals ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResNexus | Legacy | ResNexus Booking | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Board Vitals implemented ResNexus Booking for Reservation and Booking Management on its public website to handle customer facing scheduling and reservation workflows. The deployment uses ResNexus Booking as an embedded booking layer, aligning the application with the company website to present availability, capture reservations, and manage customer self service flows for educational offerings.
The implementation centers on standard Reservation and Booking Management capabilities, including an online booking widget, availability calendar presentation, configurable booking workflows, automated confirmation messaging, and an administrative console for internal booking management. ResNexus Booking is configured to surface real time availability and to drive the end to end reservation lifecycle from intake through confirmation within the website experience.
Operational ownership is maintained by internal administrators who manage bookings and configuration, and the architecture is consistent with a cloud hosted booking service embedded into the public web front end. Governance focuses on site level content integration and admin access controls to support customer facing scheduling and ongoing booking operations.
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Board Vitals AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Board Vitals implemented Hubspot Live Chat on their website to provide real-time conversational engagement. The deployment uses Hubspot Live Chat and aligns with the Chatbots and Conversational AI category, embedding on-site messaging for prospective learners and registered students. The configuration reflects a small, centrally managed production for a 12 employee education company based in the United States.
Configuration prioritized standard Chatbots and Conversational AI capabilities, including automated welcome messages, scripted response flows, live agent handoff, and persistent conversation transcripts to retain thread context. Operational ownership is centralized across marketing and student support, which manage message templates, routing rules, and conversational governance for the website channel. The implementation focuses on on-site visitor engagement, contact capture and centralized conversation logging as core functional objectives.
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Board Vitals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Board Vitals Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Board Vitals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2014 | 2014 |
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Partner Relationship Management | CRM |
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2022 | 2022 |
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Board Vitals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Board Vitals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Board Vitals CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Board Vitals
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Board Vitals Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||