Mendrisio, 6850,
Switzerland
Boggi Milano Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Boggi Milano and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 850 Boggi Milano employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boggi Milano has purchased the following applications: Zucchetti HR Analytics for Workforce Analytics in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boggi Milano is running and its propensity to invest more and deepen its relationship with Zucchetti , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boggi Milano revenues, which have grown to $544.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boggi Milano intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zucchetti | Legacy | Zucchetti HR Analytics | Workforce Analytics | HCM | n/a | 2017 | 2018 |
In 2017, Boggi Milano implemented Zucchetti HR Analytics as part of a broader Zucchetti HR suite to manage HR, time and attendance, shift forecasting and personnel budgeting across its retail stores in Italy and internationally. The deployment targeted HR and store operations with the objective of centralizing scheduling and analytical reporting for corporate HR and store managers.
The implementation included modules for HR administration, time and attendance capture, shift forecasting and personnel budgeting, and explicitly used the Zucchetti HR Analytics module to surface labor demand, budget consumption and schedule variance for operational review. Configuration emphasized workforce scheduling, automated time capture workflows and personnel budget tracking to produce consistent data for Workforce Analytics and managerial decision making.
Operational coverage spanned retail stores in Italy and international locations, impacting HR processes and store-level rostering and budgeting. Governance combined centralized analytical reporting with local roster adjustments driven by Zucchetti HR Analytics outputs, and the vendor case history reports improvements in shift planning and cost consuntivation as outcomes of the rollout.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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