Lehi, 84043, UT,
United States
Boostability Technographics
Boostability Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boostability and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Boostability employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boostability has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, WooCommerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boostability is running and its propensity to invest more and deepen its relationship with Olark , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boostability revenues, which have grown to $92.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boostability intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boostability Tech Stack and Enterprise Applications
Boostability AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Boostability implemented Olark Live Chat on its website to enable real-time visitor messaging and immediate customer engagement. Olark Live Chat is deployed as an embedded site widget and is classified in the Chatbots and Conversational AI category, providing a front-line conversational layer for web visitors and prospective customers.
The implementation used standard Olark Live Chat capabilities, including the embedded chat widget, agent console for live response, proactive greetings, visitor monitoring, chat transcripts, and offline messaging. Operational responsibility was centralized within web operations and support management, with the system used by customer support and sales-facing teams to manage inbound conversations and preserve transcript records for ongoing service workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Boostability Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Boostability implemented Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment provisioned core SaaS collaboration services including Gmail, Google Drive, Docs, Sheets, Slides, and Calendar to support the company's roughly 400 employees and companywide collaboration requirements.
Google Workspace (Formerly Google G-Suite) was configured through the Google Admin console to manage domain settings, user and group provisioning, mail routing, and shared drive structures. Functional capabilities emphasized document coauthoring, shared drives for team content, calendar scheduling, and centralized email for internal and client communication, aligning with standard Collaboration workflows.
Operational coverage targets corporate, operations, and customer facing teams, embedding Google Workspace into email, document collaboration, and scheduling workflows. Governance was exercised via centralized account management and administrative policy controls to enforce access roles and group membership, supporting administrative segregation of duties. Public site references indicate Boostability uses Google Workspace on its website.
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Collaboration | Collaboration |
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2017 | 2017 |
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Boostability eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Boostability implemented WooCommerce on its public website. The deployment uses WooCommerce from Automattic as the primary eCommerce platform to provide an online storefront and transactional capability supporting the companys marketing and sales functions.
The implementation configured core WooCommerce modules including storefront presentation, product catalog management, shopping cart and checkout workflows, and order management. Standard eCommerce functional elements such as SKU and inventory configuration, coupon and promotion handling, shipping and tax settings, and product publishing workflows were provisioned to support catalog-driven marketing.
WooCommerce is embedded directly within Boostabilitys website infrastructure, unifying content and commerce to streamline product-facing pages and marketing campaigns. Operational coverage focuses on web-facing marketing and sales touchpoints, with order processing and customer inquiries routed into existing operations and customer support processes.
Governance emphasized commerce content controls and operational workflows, establishing product data stewardship and approval gates for promotions and listing changes. Ongoing administration is centered on website operations and commerce administration teams to maintain catalog accuracy and fulfillment handoffs.
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Boostability CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Call Center | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Boostability PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Boostability IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Boostability CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Boostability
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Boostability Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||