Orlando, 32839, FL,
United States
Borba&Lewis Consulting Technographics
Borba&Lewis Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Borba&Lewis Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Borba&Lewis Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Borba&Lewis Consulting has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, HostGator for Application Hosting and Computing Services in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Borba&Lewis Consulting is running and its propensity to invest more and deepen its relationship with Zendesk , Zoho Corp. , HostGator or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Borba&Lewis Consulting revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Borba&Lewis Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Borba&Lewis Consulting Tech Stack and Enterprise Applications
Borba&Lewis Consulting AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Borba&Lewis Consulting implemented Zendesk Chat to introduce a client facing conversational layer on its public website. The deployment replaced a Zopim chat widget that was in use, and it installed the full Zendesk Chat application for real time visitor messaging. The implementation reflects the Chatbots and Conversational AI category and was scoped to external client engagement and lead capture on the company website.
Configuration focused on standard conversational capabilities such as the embedded chat widget, live agent console, session transcripts, canned responses and automated visitor triggers, consistent with typical Chatbots and Conversational AI functionality. Operational ownership landed with client services and the small support team, with centralized administration configuring agent availability and routing rules within Zendesk Chat. No system integrator was recorded for the work and the setup remained focused on website messaging rather than broader enterprise system integrations.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Borba&Lewis Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HostGator | Legacy | HostGator | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
In 2015, Borba&Lewis Consulting implemented HostGator as its Application Hosting and Computing Services provider. The deployment uses HostGator to host the public website borbaelewis.com and to provide HostGator Mail for corporate email and site contact messaging.
Configuration centers on standard hosting account architecture, with a provider control panel used for website file management, mailbox provisioning, SMTP and IMAP endpoints, and DNS record updates to route email. Mailboxes and website assets are managed within the same HostGator account, reflecting a consolidated hosting and mail configuration typical for a small professional services firm.
Operational coverage spans the whole firm, supporting communications and client engagement for a 25 person organization, and handling inbound contact forms and corporate email workflows. Business functions impacted include corporate communications, client relationship correspondence, and website content management.
Governance and administration are executed through centralized HostGator account controls, with mailbox lifecycle tasks, DNS changes, and access management handled by an internal account owner or administrator. HostGator Mail and the hosting account serve as the primary operational platform for email and web presence under the Application Hosting and Computing Services arrangement.
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IT Decision Makers and Key Stakeholders at Borba&Lewis Consulting
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Business Development Manager | Manager | Sales |
Apps Being Evaluated by Borba&Lewis Consulting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||