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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Borba&Lewis Consulting Tech Stack and Enterprise Applications

Borba&Lewis Consulting AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 Borba&Lewis Consulting implemented Zendesk Chat to introduce a client facing conversational layer on its public website. The deployment replaced a Zopim chat widget that was in use, and it installed the full Zendesk Chat application for real time visitor messaging. The implementation reflects the Chatbots and Conversational AI category and was scoped to external client engagement and lead capture on the company website. Configuration focused on standard conversational capabilities such as the embedded chat widget, live agent console, session transcripts, canned responses and automated visitor triggers, consistent with typical Chatbots and Conversational AI functionality. Operational ownership landed with client services and the small support team, with centralized administration configuring agent availability and routing rules within Zendesk Chat. No system integrator was recorded for the work and the setup remained focused on website messaging rather than broader enterprise system integrations.
Chatbots and Conversational AI AI-Powered Application 2017 2017
Borba&Lewis Consulting IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HostGator Legacy HostGator Application Hosting and Computing Services IaaS n/a 2015 2015
In 2015, Borba&Lewis Consulting implemented HostGator as its Application Hosting and Computing Services provider. The deployment uses HostGator to host the public website borbaelewis.com and to provide HostGator Mail for corporate email and site contact messaging. Configuration centers on standard hosting account architecture, with a provider control panel used for website file management, mailbox provisioning, SMTP and IMAP endpoints, and DNS record updates to route email. Mailboxes and website assets are managed within the same HostGator account, reflecting a consolidated hosting and mail configuration typical for a small professional services firm. Operational coverage spans the whole firm, supporting communications and client engagement for a 25 person organization, and handling inbound contact forms and corporate email workflows. Business functions impacted include corporate communications, client relationship correspondence, and website content management. Governance and administration are executed through centralized HostGator account controls, with mailbox lifecycle tasks, DNS changes, and access management handled by an internal account owner or administrator. HostGator Mail and the hosting account serve as the primary operational platform for email and web presence under the Application Hosting and Computing Services arrangement.

IT Decision Makers and Key Stakeholders at Borba&Lewis Consulting

First Name Last Name Title Function Department Email Phone
CEO CXO Finance
Business Development Manager Manager Sales

Apps Being Evaluated by Borba&Lewis Consulting Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Borba&Lewis Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Borba&Lewis Consulting digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Borba&Lewis Consulting Technographics
Borba&Lewis Consulting is a Professional Services organization based in United States, with around 25 employees and annual revenues of $5.0 million.
Borba&Lewis Consulting operates a diverse technology stack with applications such as Zendesk Chat and HostGator, covering areas like Chatbots and Conversational AI and Application Hosting and Computing Services.
Borba&Lewis Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk and HostGator.
Borba&Lewis Consulting recently adopted applications including Zoho SalesIQ in 2017, Zendesk Chat in 2016 and HostGator in 2015, highlighting its ongoing modernization strategy.
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Our research team continuously updates Borba&Lewis Consulting’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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