Plymouth, PL7 4DP,
United Kingdom
Boringdon Hall Hotel and Gaia Spa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Boringdon Hall Hotel and Gaia Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 325 Boringdon Hall Hotel and Gaia Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boringdon Hall Hotel and Gaia Spa has purchased the following applications: Access Guestline Hotel PMS for Hotel Property Management in 2023, Chatify for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boringdon Hall Hotel and Gaia Spa is running and its propensity to invest more and deepen its relationship with The Access Group , Profitroom , Chatify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boringdon Hall Hotel and Gaia Spa revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boringdon Hall Hotel and Gaia Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Guestline Hotel PMS | Hotel Property Management | ERP Services and Operations | n/a | 2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatify | Legacy | Chatify | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Boringdon Hall Hotel and Gaia Spa deployed Chatify, a Chatbots and Conversational AI application, on its public website. The implementation centered on a web-embedded Chatify conversational widget providing automated guest engagement, FAQ handling, and booking inquiry triage for hotel and spa services. Configuration emphasized conversational intent mapping, scripted dialog trees, and fallback escalation to front desk staff for complex queries.
The deployment covered guest-facing channels on the corporate website and was designed to support front desk and spa reception workflows, allowing automated handling of common enquiries and preliminary booking information capture. The implementation operated as a web-embedded conversational layer, with Chatify content managed through the vendor console and conversation flows instrumented for intent routing and human handoff when required. Governance placed content and dialog ownership with hotel operations to maintain alignment with seasonal offers and service changes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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