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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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Bosch Thermotechnology Turkey
Location
Organize Sanayi Bolgesi 2. Kisim Gaziler Cad. No:2,
Manisa, 45030,
Turkey
Website
https://www.bosch-thermotechnology.com/tr/
Phone
90 236-226-11-01
Artw industry
Manufacturing
Employee
Revenue

Bosch Thermotechnology Turkey Technographics

Bosch Thermotechnology Turkey Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bosch Thermotechnology Turkey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Bosch Thermotechnology Turkey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bosch Thermotechnology Turkey has purchased the following applications: Next4biz CSM for Customer Support in 2019, Red Hat Enterprise Linux for Apps Development in 2013, Amazon EC2 for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bosch Thermotechnology Turkey is running and its propensity to invest more and deepen its relationship with Next4biz , Webtrends , Red Hat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bosch Thermotechnology Turkey revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bosch Thermotechnology Turkey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bosch Thermotechnology Turkey Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Next4biz Legacy Next4biz CSM Customer Support CRM n/a 2019 2019
In 2019, Bosch Thermotechnology Turkey implemented Next4biz CSM for Customer Support. The deployment targeted omnichannel customer service and after sales processes across Turkey, supporting rollout across the companys dealer and service networks and addressing field servicing workflows. The implementation focused on dealer and servicing workflows and introduced prioritized handling rules for premium customers to align front line intake with customer tiering. The vendor case study documents an estimated 2019 go live and was published on August 27, 2020. Next4biz CSM was configured to deliver case management, alarm categorization for safety events such as gas leaks, ticketing for service orders, and SLA driven prioritization for premium segments. Functional capabilities included omnichannel routing, alarm classification, and orchestration of dealer work orders, consistent with Customer Support operational workflows for dispatch and escalation. The configuration emphasized automation of priority routing and queueing to ensure premium customer incidents received expedited handling. Operational coverage centered on after sales service teams, field service technicians, and dealer partners across Turkey, with the solution acting as the primary customer service platform for these groups. The implementation connected service network workflows and dealer servicing processes into a unified case management flow, improving transparency of service status and handoffs. No specific third party system names are documented in the source material. Governance changes included updated escalation and prioritization policies and standardized reporting structures to support the new workflows. The project delivered improvements in reporting and measurable satisfaction gains, with the vendor case study reporting approximately a 4 percent uplift in customer satisfaction. The narrative positions Next4biz CSM as the central Customer Support application for Bosch Thermotechnology Turkeys after sales and service orchestration.
Marketing Analytics CRM 2010 2010
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Red Hat Legacy Red Hat Enterprise Linux Apps Development PaaS n/a 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2022 2022
Content Delivery Network IaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Bosch Thermotechnology Turkey
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Bosch Thermotechnology Turkey Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bosch Thermotechnology Turkey Technographics

Bosch Thermotechnology Turkey is a Manufacturing organization based in Turkey, with around 750 employees and annual revenues of $260.0 million.

Bosch Thermotechnology Turkey operates a diverse technology stack with applications such as Next4biz CSM, Red Hat Enterprise Linux and Amazon EC2, covering areas like Customer Support, Apps Development and Application Hosting and Computing Services.

Bosch Thermotechnology Turkey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Next4biz, Red Hat and Amazon Web Services (AWS).

Bosch Thermotechnology Turkey recently adopted applications including Amazon EC2 in 2022, Amazon CloudFront in 2022 and Next4biz CSM in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bosch Thermotechnology Turkey’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bosch Thermotechnology Turkey’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Bosch Thermotechnology Turkey technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.