ManyPets
1-10 Summers St,
London, EC1R 5BD,
United Kingdom
London, EC1R 5BD,
United Kingdom
44 34 5340-4090
Insurance
ManyPets Technographics
ManyPets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ManyPets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 287 ManyPets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ManyPets has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ManyPets is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ManyPets revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ManyPets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ManyPets Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, ManyPets implemented Oracle NetSuite ERP. The rollout targeted finance and accounting stabilization under the ERP Financial category and aligned hiring to candidates with accounts software experience such as Xero or NetSuite.
Implementation emphasis centered on core financial modules and workflows common to ERP Financial deployments, including configuration of general ledger structures, accounts payable processing, accounts receivable workflows, bank reconciliation routines, and standardized financial reporting. Accounts payable capability was a clear workforce focus, reflected by recruitment for accounts payable specialist roles with NetSuite familiarity.
Operational coverage concentrated on ManyPets finance and accounting teams within the United Kingdom, supporting transactional accounting, period close activities, and routine supplier payment processes. The Oracle NetSuite ERP deployment was positioned to centralize financial records and provide a single source for accounting procedures used by the company.
Governance measures were oriented around role based access and procedural controls, and the organization embedded Oracle NetSuite ERP experience into finance hiring to sustain system ownership and operational procedures. Configuration and procedural alignment emphasized finance function readiness and repeatable month end workflows rather than bespoke technical integrations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, ManyPets implemented Zendesk Chat. The deployment places Zendesk Chat on ManyPets' public website and positions Zendesk Chat within the Chatbots and Conversational AI category to handle customer-facing inquiries and first response for the customer service function.
Configuration centers on a web-embedded chat widget, proactive messaging triggers, and automated conversational workflows to triage routine questions. Zendesk Chat is configured for agent routing and human handoff, and captures conversation history to support resolution workflows. These capabilities align with Chatbots and Conversational AI functional terminology such as live chat, automated routing, and conversation logging.
Operational scope is focused on ManyPets' online customer support, impacting customer service teams that manage day-to-day policyholder interactions. Governance emphasis is on configuring routing rules, response templates, and escalation handoffs to agents within support operations. The implementation is anchored on the website channel and serves as ManyPets Zendesk Chat deployment for customer service within the Chatbots and Conversational AI application category.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, ManyPets implemented Google Workspace (Formerly Google G-Suite). The deployment established Google Workspace as ManyPets' cloud based Collaboration platform for corporate productivity and communication.
Google Workspace was configured to provide enterprise email through Gmail, shared calendaring, Drive based file storage and collaborative editing with Google Docs, Sheets and Slides, together with Google Meet for real time meetings. Administrative controls were applied through the Google Admin console to manage users, groups and shared drives and to enforce account security settings.
The implementation supports core business functions including customer service, product, operations and marketing, enabling centralized mail routing, shared document workflows and scheduling across the organization. Use of Google Workspace extends to ManyPets' corporate domain and public facing communication channels.
Governance is organized around domain level administration with role based group management, data retention and compliance configuration, and two factor authentication for account security. Operational practices center on Admin console provisioning, group policy configuration and collaborative workspace management for ongoing user lifecycle and access control.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ManyPets
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by ManyPets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ManyPets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ManyPets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ManyPets Technographics
ManyPets is a Insurance organization based in United Kingdom,
with around 287 employees and annual revenues of $47.0 million.
ManyPets operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
ManyPets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Google.
ManyPets recently adopted applications including
Medallia Kampyle in 2021, OneTrust Cookie Consent in 2021 and Oracle NetSuite ERP in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ManyPets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ManyPets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ManyPets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.