Poole, BH12 5BB,
United Kingdom
Bournemouth University Technographics
Bournemouth University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bournemouth University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1550 Bournemouth University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bournemouth University has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2022, Datasym.POS for Point Of Sale in 2007, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bournemouth University is running and its propensity to invest more and deepen its relationship with Eploy , The Access Group , MHR (formerly MidlandHR) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bournemouth University revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bournemouth University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bournemouth University Tech Stack and Enterprise Applications
Bournemouth University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
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Core HR | HCM |
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2012 | 2012 |
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Core HR | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2022 | 2022 |
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Bournemouth University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datasym | Legacy | Datasym.POS | Point Of Sale | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007 Bournemouth University engaged Datasym through a Knowledge Transfer Partnership to develop and implement Datasym.POS as a purpose-built Point Of Sale application to capture patient meal orders within the university foodservice and catering process area. The project was framed as a KTP partnership, positioning Datasym and university stakeholders in a structured knowledge transfer and co-development model focused on cafeteria ordering workflows and clinical meal capture requirements.
Datasym.POS was implemented with explicit POS and cafeteria ordering capability, including order entry interfaces for frontline catering staff and reconciliation functions for back-office integration. The implementation narrative describes a centralized application architecture with point-of-sale terminals or order capture interfaces connected to an integration layer that synchronizes order data with back-office processes, supporting menu management and operational ordering workflows typical of Point Of Sale systems.
Operational coverage targeted campus catering and patient meal services within the United Kingdom context, with governance delivered under the KTP framework to enable iterative development, stakeholder signoff, and transfer of operational knowledge to university teams. The technical and process design emphasized POS/cafeteria ordering and back-office integration as the primary modules and integration focus for Bournemouth University and Datasym.
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Bournemouth University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Bournemouth University deployed Zendesk Chat on its public website. The university uses the Zendesk Chat application in the Chatbots and Conversational AI category to provide live web messaging and conversational engagement for site visitors.
Deployment is implemented as an embedded web chat widget tied to the Zendesk Chat agent console, configured to capture pre chat information and chat transcripts for follow up. Functional capabilities align with Chatbots and Conversational AI patterns, including real time messaging, routing rules and automated triggers that initiate conversations based on page context. Operational coverage is focused on student facing web enquiries and frontline web support across the university website, with channel configuration and moderation managed by a central web operations team and documented chat session handling procedures.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Bournemouth University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Bournemouth University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Bournemouth University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Bournemouth University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Bournemouth University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Bournemouth University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bournemouth University
Apps Being Evaluated by Bournemouth University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-10-22 | Bournemouth University | Evaluated | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP |