Paris, 92360,
France
Bouygues Telecom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bouygues Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10500 Bouygues Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bouygues Telecom has purchased the following applications: Serrala FinanceSuite for AP Automation in 2019, OVHcloud for Application Hosting and Computing Services in 2018, Keysight IxVision for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bouygues Telecom is running and its propensity to invest more and deepen its relationship with Serrala , Tungsten Automation , OVHcloud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bouygues Telecom revenues, which have grown to $8.47 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bouygues Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2019 | 2019 | ||
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AP Automation | ERP Financial Management |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OVHcloud | Legacy | OVHcloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Keysight Technologies | Legacy | Keysight IxVision | Application Performance Management | ITSM | n/a | 2020 | 2020 | In 2020, Bouygues Telecom implemented Keysight IxVision for Application Performance Management across its mobile and fixed networks in France. The deployment used Keysight IxVision as the centralized visibility and monitoring layer to deliver unified operational dashboards and continuous testing for network performance insight. Deployment combined Ixia Hawkeye active monitoring with XR2000 probes to instrument traffic and execute continuous tests, feeding the IxVision family visibility architecture and centralized dashboards. Functional capabilities implemented included active monitoring, probe-based packet visibility, continuous test scheduling, and aggregated performance visualization within the Keysight IxVision environment. Operational coverage spanned both mobile and fixed network segments across France, providing aggregated, real-time performance insight across approximately 7,000 mobile devices and thousands of additional endpoints. Business functions impacted included network operations, troubleshooting, and proactive detection workflows, and the case study reports faster root-cause analysis as a direct operational outcome. Governance and workflow changes emphasized centralized dashboards and continuous testing workflows to support proactive detection and more rapid triage, with monitoring data steering escalation and remediation processes. Rollout was staged by instrumenting probes at access and aggregation points and progressively enabling Hawkeye tests to expand continuous coverage while consolidating performance telemetry into Keysight IxVision. | |
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IT Service Management | ITSM |
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2012 | 2012 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Call Center, Customer Engagement | CRM |
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2014 | 2015 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Cognitive Computing | AI-Powered Application |
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2023 | 2023 |
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Computer Vision | AI-Powered Application |
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2017 | 2017 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2013 | 2014 |
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Video Editing | Content Management |
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2019 | 2019 |
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Video Editing | Content Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Field Service Management | ERP Services and Operations |
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2015 | 2021 |
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OSS/BSS | ERP Services and Operations |
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2018 | 2018 |
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OSS/BSS | ERP Services and Operations |
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2021 | 2021 |
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Retail Management | ERP Services and Operations |
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2011 | 2011 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Workforce Analytics | HCM |
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2017 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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