Box Inc.
900 Jefferson Avenue,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 877-729-4269
Professional Services
Box Inc. Technographics
Box Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Box Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2810 Box Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Box Inc. has purchased the following applications: Coupa Invoice for AP Automation in 2016, Phenom Talent CRM for Candidate Relationship Management in 2018, SAP Concur Travel for Travel Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Box Inc. is running and its propensity to invest more and deepen its relationship with Coupa Software , Tesorio , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Box Inc. revenues, which have grown to $1.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Box Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Box Inc. Tech Stack and Enterprise Applications
Box Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Box implemented Coupa Invoice as a targeted solution for AP Automation within its Finance and Procurement functions. The deployment of Coupa Invoice centralized invoice intake and workflow routing to standardize supplier invoice processing across the organization.
Coupa Invoice was configured to support electronic invoice capture, supplier invoice coding, approval workflow orchestration, and configurable exception handling. Configuration work emphasized invoice validation rules, multi-step approval flows aligned to finance policies, and integration points to support downstream reconciliation and accounting handoffs.
Integrations were implemented to connect Coupa Invoice to Box financial systems, notably NetSuite ERP for general ledger posting, with SnapLogic used as the integration platform to orchestrate data flows between systems. The implementation also established linkages to BlackLine for reconciliation and matching processes, and to Avalara for tax calculation, ensuring tax and reconciliation functions remained consistent with accounting controls.
Governance and rollout were driven by a Senior Manager Business Systems who partnered with the Finance Team to gather requirements, prioritize the IT roadmap, manage project timelines and staffing, and lead testing and change management. Ongoing governance incorporated system change request management and operational handoffs to finance stakeholders to maintain invoice processing policies and integrations.
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AR Automation | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP |
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2015 | 2015 |
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Tax Management | ERP |
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2015 | 2015 |
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Box Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Box implemented Phenom Talent CRM for Candidate Relationship Management. The deployment used the Phenom People platform to centralize candidate engagement and talent pool management for Box's recruiting organization. The initiative focused on formalizing CRM workflows across talent acquisition and sourcing teams.
Phenom Talent CRM was configured to support core Candidate Relationship Management capabilities including candidate segmentation and talent pipelining, automated outreach campaigns, candidate profile consolidation, and event and referral management. Configuration emphasized recruiter-facing workflows, templated messaging, and talent pool tagging to sustain ongoing candidate engagement. The deployment retained the full application name Phenom Talent CRM in operational use for campaign orchestration and pipeline management.
The implementation was provisioned within the Phenom People environment to create a single candidate record and to enable campaign orchestration across recruiting workflows. Data architecture emphasized unified candidate profiles and lifecycle tracking to support sourcing, interviewing, and nurture stages. Operational coverage centered on Box talent acquisition teams responsible for employer branding and candidate experience.
Governance structured ownership of the Candidate Relationship Management capability under talent acquisition, with standardized workflows for campaign approval, candidate tagging, and recruiter handoff. Rollout priorities included configuration governance and recruiter enablement to embed CRM driven engagement practices into hiring processes.
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Experience, Employee Engagement | HCM |
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2023 | 2024 |
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Interview Scheduling | HCM |
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2018 | 2019 |
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Interview Scheduling | HCM |
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2020 | 2020 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2018 | 2018 |
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Box Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Box implemented SAP Concur Travel as its Travel Management solution. The deployment supported a global employee base, with internal records noting a Travel & Expense policy covering 1,500+ employees within a company of approximately 2,810 employees and $1.09 billion in revenue.
SAP Concur Travel was configured to manage travel booking workflows and expense reporting, with centralized policy configuration and administrative controls in Concur. Operational use cases documented include processing and reviewing 300 to 400 expense reports weekly, corporate card reconciliation, and management of travel and events expense general ledger accounts, indicating use of Concur Expense and travel booking capabilities.
The Concur environment was operated as a cloud Travel Management application alongside existing accounts payable tooling, specifically Coupa for invoice processing, with ownership across Accounts Payable, Finance, and Internal Audit. Operational presence was noted in the Austin, Texas area where Concur administration and AP processing activities were concentrated.
Governance centered on a primary Concur administrator who created and enforced the Travel & Expense policy, performed controls sampling to support Internal Audit, and maintained corporate card reconciliation procedures. Configuration and operationalization emphasized policy enforcement, expense approval workflows, and ongoing control testing within SAP Concur Travel rather than extensive system integration details.
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Box Inc. AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AI Frameworks and Libraries | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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ML and Data Science Platforms | AI Development |
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2024 | 2024 |
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Box Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Box Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Box Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2019 | 2019 |
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Box Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Box Inc. CRM
Box Inc. EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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Box Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Box Inc. Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Box Inc. SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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Box Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, Extract, Transform, and Load (ETL), iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Box Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Box Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Box Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive Officer and Co-founder | CXO | Finance | |
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COO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Business and Corporate Development | VP | Operations | |
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Senior Accounting Manager | Manager | Finance | |
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Senior Corporate Finance Manager | Manager | Finance | |
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Vice President, Technology Operations | VP | IT | |
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VP, Controller and CAO | CXO | Finance | |
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CIO | CXO | Finance | |
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Senior Director, Treasury and Americas Accounting and Shared Services | Director | Treasury | |
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Senior Director - Strategic Sourcing | Director | Procurement | |
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Finance Manager | Manager | Finance | |
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Chief Customer Officer | CXO | Customer Service | |
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VP of Customer Success | VP | Customer Service | |
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Head of North America Scaled Customer Success | Director | Customer Service | |
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Chief Customer Officer | CXO | Customer Service | |
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Vice President, Global Customer Support & Education | VP | Customer Service | |
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Senior Director, Customer Experience and Engagement | Director | Customer Service | |
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Head Customer Experience, Customer Success | Director | Customer Service | |
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CFO | CXO | Finance | |
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Chief People Officer | CXO | HR | |
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COO | CXO | Finance | |
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Tax Manager | Manager | Finance | |
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Global CIO | CXO | Finance | |
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Senior Director, IT Operations & Engineering | Director | IT | |
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Director, Enterprise Systems (HR & Finance Technology) | Director | HR | |
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Manager of Talent Management, Org Effectiveness, & Employee Engagement | Manager | HR | |
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Director, People Analytics and Technology | Director | HR | |
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Apps Being Evaluated by Box Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Box Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Box Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Box Inc. Technographics
Box Inc. is a Professional Services organization based in United States,
with around 2810 employees and annual revenues of $1.17 billion.
Box Inc. operates a diverse technology stack with applications such as
Coupa Invoice, Phenom Talent CRM and SAP Concur Travel,
covering areas like AP Automation, Candidate Relationship Management and Travel Management.
Box Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Phenom and SAP.
Box Inc. recently adopted applications including
OpenAI Agents SDK in 2025, Google Cloud Vertex AI in 2025 and Findem Copilot AI in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Box Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Box Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Box Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.