Box
900 Jefferson Avenue,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 877-729-4269
Professional Services
Box Technographics
Box Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Box and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2810 Box employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Box has purchased the following applications: 6sense Account Engagement Platform for Account Based Marketing in 2021, OpenAI Agents SDK for AI Frameworks and Libraries in 2025, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Box is running and its propensity to invest more and deepen its relationship with 6sense , Crunchbase , DIGITALZONE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Box revenues, which have grown to $1.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Box intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Box Data, Technology Stack, and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021 Box selected and deployed the 6sense Account Engagement Platform to replace a legacy system. The implementation is focused on Account Based Marketing and is deployed on Box’s public website to enable account-level engagement and digital intent capture. The rollout centralizes ABM activity through 6sense’s account engagement capabilities, establishing the platform as Box’s web-facing solution for account-based outreach and engagement.
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing, Sales Engagement | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy | OpenAI Agents SDK | AI Frameworks and Libraries | AI Development | n/a | 2025 | 2025 |
In 2025, Box implemented the OpenAI Agents SDK to embed AI agents into its enterprise content workflows, using the OpenAI Agents SDK as an AI Frameworks and Libraries application to extend content search and knowledge management capabilities. The implementation focused on enterprise content and knowledge management in the United States and targeted customer-facing research and support scenarios that require access to unstructured Box content.
Agents were configured to combine web search with enterprise content search, enabling retrieval-augmented generation style research over unstructured Box content. The deployment emphasized permission-aware retrieval and query pipelines, with agents designed to extract insights, synthesize findings, and surface context-aware answers from Box documents and metadata.
Integration work centered on connecting the OpenAI Agents SDK agents to Box content search APIs and enforcing Box access controls so document-level permissions and security policies are respected during queries. Operational coverage concentrated on knowledge management and customer-facing functions, where richer, context-aware responses to user queries were the primary objective.
Governance and rollout prioritized rapid prototyping and controlled experimentation, agents were created in days to accelerate iteration and validation. The implementation enabled rapid prototyping and surfaced richer, context-aware answers for customers while maintaining Box security and permission constraints.
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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ML and Data Science Platforms | AI Development |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AP Automation | ERP Financial Management |
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2016 | 2016 |
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AR Automation | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP Financial Management |
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2015 | 2015 |
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Tax Management | ERP Financial Management |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management, Extract, Transform, and Load (ETL), iPaaS (Integration Platform as a Service) | PaaS |
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2016 | 2016 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Experience, Employee Engagement | HCM |
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2023 | 2024 |
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Interview Scheduling | HCM |
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2018 | 2019 |
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Interview Scheduling | HCM |
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2020 | 2020 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Security Information and Event Management (SIEM) | CyberSecurity |
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2022 | 2022 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Box
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Box Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Box Technographics
Box is a Professional Services organization based in United States,
with around 2810 employees and annual revenues of $1.09 billion.
Box operates a diverse technology stack with applications such as
6sense Account Engagement Platform, OpenAI Agents SDK and Microsoft Power BI,
covering areas like Account Based Marketing, AI Frameworks and Libraries and Analytics and BI.
Box has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as 6sense, OpenAI and Microsoft.
Box recently adopted applications including
OpenAI Agents SDK in 2025, Google Cloud Vertex AI in 2025 and Findem Copilot AI in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Box’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Box’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Box technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.