BPER Banca
Via San Carlo 8/20,
Modena, 41121,
Italy
Modena, 41121,
Italy
39 059 422 8811
Banking and Financial Services
BPER Banca Technographics
BPER Banca Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BPER Banca and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 BPER Banca employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BPER Banca has purchased the following applications: IDEMIA GREENPAY for Card Personalization in 2021, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BPER Banca is running and its propensity to invest more and deepen its relationship with IDEMIA , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BPER Banca revenues, which have grown to $3.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BPER Banca intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BPER Banca Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEMIA | Legacy | IDEMIA GREENPAY | Card Personalization | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, BPER Banca implemented IDEMIA GREENPAY for Card Personalization to replace its standard PVC card catalogue with recycled PVC cards as part of a bank-wide sustainability policy. The deployment of IDEMIA GREENPAY is framed as a product-level substitution across card manufacturing and personalization workflows, with the application supplying eco-focused materials and personalization services for payment card issuance.
IDEMIA GREENPAY implementation includes production and personalization capabilities using recycled PVC card stock, low VOC water-based inks for printing, and recycled paper for customer mailings, aligning material choices with Card Personalization functional requirements. The solution also supports pay-as-you-go voucher flows for card payments, which BPER Banca uses to streamline online banking card purchases and reissues, and IDEMIA GREENPAY is described by stakeholders as minimizing production carbon footprint.
Operational scope covers BPER Banca and its subsidiary Bibanca, with Bibanca producing all credit, debit and prepaid cards while IDEMIA provides card production and personalization services for the program. The rollout was staged, using the February 2021 acquisition of 600 UBI and Intesa Sanpaolo branches to replace some 560,000 cards, followed by a further 33,000 cards in June, achieving a point where approximately two thirds of listed cards were recycled PVC, and with a target that by October 2021 all new and reissued BPER Cards would be made exclusively from climate-friendly materials covering some 3 million cards over the coming years.
Governance and process changes emphasize gradual replacement at end of card lifecycle and procurement alignment to sustainability criteria, reflecting BPER Banca’s prior commitments such as joining the UN Global Compact in 2017 and receiving CDP recognition in 2020. BPER Banca projects that adopting recycled PVC will reduce carbon emissions by 36 percent compared to standard PVC, and the IDEMIA GREENPAY Card Personalization program is positioned as an operational lever to institutionalize material standards, personalization workflows, and customer-facing issuance processes with sustainability as a control objective.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, BPER Banca deployed LivePerson Conversational Cloud on its public website to introduce conversational customer engagement capabilities. The deployment uses LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to support web-based customer service and digital channel interactions for retail and business banking customers in Italy.
Architecturally the implementation centers on a web chat widget embedded in the corporate site, leveraging conversational automation for intent classification and rule-based routing with live agent handoff for complex inquiries. LivePerson Conversational Cloud provides conversational workflows, session analytics and agent-facing consoles, enabling orchestration between automated messaging and human assistance. Operational ownership appears aligned to digital channels and contact center functions, with governance focused on scripted dialog management and monitoring of conversational quality.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, BPER Banca implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. Google Workspace was adopted to provide an integrated set of productivity and communication tools supporting internal messaging, document collaboration, and virtual meetings. At BPER Banca, Google Workspace serves as the primary Collaboration application for corporate collaboration and productivity across the organization.
The deployment included core Collaboration modules such as Gmail, Google Drive, Google Docs, Google Meet, and Google Calendar, configured for the bank's corporate domains and shared drive structures. Administrative configuration used the Google Workspace admin console to provision accounts, manage groups, and enforce baseline access controls. Standard collaboration capabilities such as real time co-authoring, shared drives, and scheduled conferencing were embedded into daily workflows.
The implementation is observable from assets associated with BPER Banca's public website, indicating Google Workspace is active in the bank's operational tooling. Operational coverage extends across corporate departments and branch operations within Italy, supporting workflows for communications, document lifecycle, and meeting orchestration. The Google Workspace application is therefore positioned to support cross-functional collaboration needs across the bank.
Governance was structured around centralized account administration and group-based access policies, aligning collaboration workflows with corporate user management. Data governance and access control processes were applied through the Google Workspace admin features and shared drive permissions to standardize collaboration behavior. The deployment emphasizes platform-level control of collaboration services within the bank's IT governance framework.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
|
2024 | 2024 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at BPER Banca
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BPER Banca Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BPER Banca IT executives and key decision makers. This section highlights BPER Banca's latest recorded technology evaluations, including Finastra Sophis RISQUE for CTRM on 2025-11-05 and Numerix Oneview for Risk Management on 2025-02-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BPER Banca digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BPER Banca Technographics
BPER Banca is a Banking and Financial Services organization based in Italy,
with around 23000 employees and annual revenues of $3.18 billion.
BPER Banca operates a diverse technology stack with applications such as
IDEMIA GREENPAY, LivePerson Conversational Cloud and Google Workspace (Formerly Google G-Suite),
covering areas like Card Personalization, Chatbots and Conversational AI and Collaboration.
BPER Banca has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IDEMIA, LivePerson and Google.
BPER Banca recently adopted applications including
VMware Workspace ONE UEM (ex AirWatch) in 2024, Kyndryl IT Modernization in 2023 and IDEMIA GREENPAY in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BPER Banca’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BPER Banca’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BPER Banca technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.