BPI Sports
3149 SW 42nd St. Suite 200,
Hollywood, 33312, FL,
United States
Hollywood, 33312, FL,
United States
1 954-926-0900
Consumer Packaged Goods
BPI Sports Technographics
BPI Sports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BPI Sports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 BPI Sports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BPI Sports has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2016, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Algolia Search for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BPI Sports is running and its propensity to invest more and deepen its relationship with Microsoft , Apple , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BPI Sports revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BPI Sports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BPI Sports Tech Stack and Enterprise Applications
BPI Sports ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, BPI Sports implemented Microsoft Dynamics GP as its core ERP Financial system. The deployment centralized accounts receivable and core financial processes under the ERP Financial category to support corporate finance operations.
Configuration focused on Accounts Receivable capabilities within Microsoft Dynamics GP, including cash application, credit memo management, customer aging, dispute handling, and month end reconciliation. Cash application workflows covered incoming ACH payments discovered via customer portals and manual posting of mailed checks, credit memos were used to write off advertising and promotional credits, and reconciliations tied payments, credits, and sales invoices together in Great Plains.
Operational coverage included the accounts receivable team, billing function, and the sales organization which received customer aging reports for collections and forecasting. The implementation incorporated merchant credit card reconciliation into the accounting ledger and required AR specialists to balance the merchant account to what is recorded in Great Plains as part of month end procedures.
Governance established formal reconciliation and dispute resolution workflows, with AR staff investigating shortages or claims with billing to obtain supporting documentation for disputes. Process controls emphasized credit memo write off procedures, regular aging report distribution to sales, and reconciliation steps to ensure that applied payments and refunded credits tie out across accounts.
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Payment Processing | ERP |
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2017 | 2017 |
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BPI Sports AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, BPI Sports implemented Drift AI Chatbot on its website. The Drift AI Chatbot provides Chatbots and Conversational AI capabilities to support on-site customer engagement and product discovery across the company's e-commerce touchpoints.
The deployment uses a web-embedded Drift widget connected to Drift's cloud-hosted conversational platform, following a typical SaaS architecture for conversational interfaces. Configuration centered on conversational workflows and natural language intent detection, with implemented modules for lead capture, FAQ automation, guided product prompts, session-based routing, and human escalation triggers.
Operational ownership sits with marketing and customer experience teams, who manage conversational playbooks, message templates, and iterative content tuning. Monitoring and governance include analytics instrumentation, conversation logging, and escalation workflows to internal customer service systems via standard API and webhook patterns to maintain continuity between bot interactions and live agent support.
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BPI Sports Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018, BPI Sports implemented Algolia Search on its website to power site search and product discovery. The deployment leverages Application, Web and Enterprise Search capabilities, using Algolia Search to provide indexing, autocomplete, typo tolerance, faceted navigation and configurable relevance to improve discovery on the public storefront.
The implementation is delivered as a cloud-hosted search service integrated into the BPI Sports storefront front-end, with server-side indexing workflows to populate and update search indices from site content. Operational coverage focuses on e-commerce merchandising, customer experience and marketing touchpoints, with relevance tuning and query rules managed by the merchandising or e-commerce team to align search behavior with commercial priorities.
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Web Content Management | Content Management |
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2020 | 2020 |
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BPI Sports eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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BPI Sports SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2014 | 2014 |
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BPI Sports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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BPI Sports ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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BPI Sports PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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BPI Sports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2008 | 2008 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BPI Sports
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Of Technology | Director | IT | |
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Chief Executive Officer | CXO | Operations | |
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Director of Operations | Director | Operations | |
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VP Sales | VP | Sales | |
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Digital Marketing Director | Director | Marketing | |
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EVP Operations | VP | Operations | |
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Staff Accountant | Manager | Finance | |
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Junior Staff Accountant | Manager | Finance | |
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Apps Being Evaluated by BPI Sports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BPI Sports IT executives and key decision makers. This section highlights BPI Sports's latest recorded technology evaluations, including Microsoft Dynamics 365 Business Central for ERP Financial on 2025-02-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BPI Sports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-01 | BPI Sports | Evaluated | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD BPI Sports Technographics
BPI Sports is a Consumer Packaged Goods organization based in United States,
with around 200 employees and annual revenues of $100.0 million.
BPI Sports operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Drift AI Chatbot and Algolia Search,
covering areas like ERP Financial, Chatbots and Conversational AI and Application, Web and Enterprise Search.
BPI Sports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Drift and Algolia.
BPI Sports recently adopted applications including
Shopify in 2021, The Trade Desk in 2021 and Awin Affiliate Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BPI Sports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BPI Sports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BPI Sports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.