Makati, x,
Philippines
BPO Global Concepts Technographics
BPO Global Concepts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BPO Global Concepts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 BPO Global Concepts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BPO Global Concepts has purchased the following applications: Cbox for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Google Tag Manager for Tag Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BPO Global Concepts is running and its propensity to invest more and deepen its relationship with Cbox , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BPO Global Concepts revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BPO Global Concepts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BPO Global Concepts Tech Stack and Enterprise Applications
BPO Global Concepts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cbox | Legacy | Cbox | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, BPO Global Concepts deployed Cbox on its public website. The implementation uses Cbox as a web-embedded conversational interface, positioning the company within the Chatbots and Conversational AI category. BPO Global Concepts is a 10 employee professional services firm based in the Philippines, and the deployment concentrates on website-based customer engagement and basic lead capture workflows.
The configuration emphasizes the Cbox chat widget and standard conversational flows, leveraging vendor-side configuration to present scripted greetings, intent-driven message branching, and form-based contact capture. Functional capabilities implemented align with typical Chatbots and Conversational AI features, including browser-persistent chat sessions and human handoff triggers for escalations.
Operational scope is limited to the public website and is likely managed by a small in-house web support or sales contact, with lightweight governance around message templates and availability windows. Architecturally the solution is a client-side widget embedded in web pages, which minimizes on-premises infrastructure and centralizes runtime in the vendor application.
|
BPO Global Concepts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
|
BPO Global Concepts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at BPO Global Concepts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BPO Global Concepts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||