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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

BPO Global Concepts Tech Stack and Enterprise Applications

BPO Global Concepts AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cbox Legacy Cbox Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
In 2013, BPO Global Concepts deployed Cbox on its public website. The implementation uses Cbox as a web-embedded conversational interface, positioning the company within the Chatbots and Conversational AI category. BPO Global Concepts is a 10 employee professional services firm based in the Philippines, and the deployment concentrates on website-based customer engagement and basic lead capture workflows. The configuration emphasizes the Cbox chat widget and standard conversational flows, leveraging vendor-side configuration to present scripted greetings, intent-driven message branching, and form-based contact capture. Functional capabilities implemented align with typical Chatbots and Conversational AI features, including browser-persistent chat sessions and human handoff triggers for escalations. Operational scope is limited to the public website and is likely managed by a small in-house web support or sales contact, with lightweight governance around message templates and availability windows. Architecturally the solution is a client-side widget embedded in web pages, which minimizes on-premises infrastructure and centralizes runtime in the vendor application.
BPO Global Concepts Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
BPO Global Concepts CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2018 2018

IT Decision Makers and Key Stakeholders at BPO Global Concepts

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by BPO Global Concepts Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BPO Global Concepts IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BPO Global Concepts digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD BPO Global Concepts Technographics
BPO Global Concepts is a Professional Services organization based in Philippines, with around 10 employees and annual revenues of $2.0 million.
BPO Global Concepts operates a diverse technology stack with applications such as Cbox, Google Workspace (Formerly Google G-Suite) and Google Tag Manager, covering areas like Chatbots and Conversational AI, Collaboration and Tag Management.
BPO Global Concepts has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cbox and Google.
BPO Global Concepts recently adopted applications including Google Tag Manager in 2018, Cbox in 2013 and Google Workspace (Formerly Google G-Suite) in 2013, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BPO Global Concepts’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates BPO Global Concepts’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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