Brabantia S & L UK
Blackfriars Road,
Bristol, BS48 4SB,
United Kingdom
Bristol, BS48 4SB,
United Kingdom
44 84 5602-4877
Manufacturing
Brabantia S & L UK Technographics
Brabantia S & L UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brabantia S & L UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Brabantia S & L UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brabantia S & L UK has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2018, Adobe Commerce (ex Magento) for eCommerce in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brabantia S & L UK is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brabantia S & L UK revenues, which have grown to $25.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brabantia S & L UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brabantia S & L UK Tech Stack and Enterprise Applications
Brabantia S & L UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Brabantia S & L UK implemented Zendesk Chat on its website, deploying a solution classified as Chatbots and Conversational AI to support customer service and e-commerce messaging functions. The deployment placed the Zendesk Chat web widget on public storefront pages to enable real time customer interactions and inbound message capture.
Configuration emphasized core Zendesk Chat capabilities, including live messaging, canned responses, presence based routing, chat transcripts and basic pre chat capture to streamline agent handling. The implementation uses a cloud SaaS architecture with a front end JavaScript snippet embedded in site templates and back end session and transcript handling hosted by Zendesk, enabling agents to manage conversations through the Zendesk Chat agent console.
Operational scope covered the United Kingdom e commerce site and the internal customer service team within the 35 employee organization, with governance defined around chat availability hours, agent response workflows and transcript retention policies configured inside Zendesk Chat. The narrative centers on the relationship Brabantia S & L UK Zendesk Chat Chatbots and Conversational AI customer service to clarify functional role and deployment topology.
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Brabantia S & L UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Brabantia S & L UK implemented Microsoft 365 for Collaboration. The small UK manufacturing firm with 35 employees adopted Microsoft 365 to provide core collaboration services for internal communications and document sharing across its operations.
Deployment emphasizes core Microsoft 365 collaboration capabilities, including Exchange Online email, Microsoft Teams for real time communication, SharePoint Online for document collaboration, and OneDrive for file storage and sync. These capabilities align with business functions such as corporate communications, engineering and operations document workflows, and basic knowledge management.
The company website documents use of Microsoft 365, indicating the suite is part of Brabantia S & L UK’s public digital footprint and operational tooling. Given the company size, the implementation is consistent with a single tenant provisioning model and centralized administration, with role based access and compliance settings applied to manage accounts and sharing policies.
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Collaboration | Collaboration |
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2022 | 2022 |
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Brabantia S & L UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012, Brabantia S & L UK deployed Adobe Commerce (ex Magento) on their website. The Adobe Commerce (ex Magento) implementation serves as the company’s primary eCommerce platform, enabling online product presentation, shopping cart and checkout flows, and storefront content management.
The implementation aligns with standard eCommerce functional workflows, with configuration focused on product catalog and SKU management, pricing and promotions, customer account and order capture, and backend storefront administration. Operational responsibility for the Adobe Commerce (ex Magento) site is concentrated on the company’s commercial and digital teams given its 35 employee scale, supporting direct-to-consumer online sales through the United Kingdom website. Governance appears application-centric, with site-level content and catalog administration managed inside Adobe Commerce (ex Magento).
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Information Management | eCommerce |
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2020 | 2020 |
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Brabantia S & L UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Brabantia S & L UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Brabantia S & L UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Brabantia S & L UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Brabantia S & L UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Brabantia S & L UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Brabantia S & L UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Brabantia S & L UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Brabantia S & L UK Technographics
Brabantia S & L UK is a Manufacturing organization based in United Kingdom,
with around 35 employees and annual revenues of $25.3 million.
Brabantia S & L UK operates a diverse technology stack with applications such as
Zendesk Chat, Microsoft 365 and Adobe Commerce (ex Magento),
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Brabantia S & L UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Microsoft and Adobe Systems.
Brabantia S & L UK recently adopted applications including
Slack Connect in 2022, Broadcom Symantec Secure Web Gateway in 2022 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Brabantia S & L UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Brabantia S & L UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Brabantia S & L UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.