Daytona Beach, 32114, FL,
United States
Brand24 Technographics
Brand24 Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brand24 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Brand24 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brand24 has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Hotjar for Customer Experience in 2016, OneTrust Cookie Consent for Governance, Risk and Compliance in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brand24 is running and its propensity to invest more and deepen its relationship with Google , Contentsquare , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brand24 revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brand24 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brand24 Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Brand24 implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration across the company. Brand24 implemented Google Workspace (Formerly Google G-Suite) as the central Collaboration platform delivering core services for internal email, document management, calendaring, and team collaboration for its United States operations and global corporate teams.
The deployment focused on standard Google Workspace modules, including Gmail, Google Drive, Docs, Sheets, Slides, Calendar, and the Google Workspace admin console, with shared drive structures and Google Groups used for team access control. Configuration work emphasized domain provisioning, user and group provisioning through the admin console, role based access controls, and mobile device management capabilities consistent with Collaboration platform practices.
Operational governance was centralized in the Google Workspace admin console, with IT administering user accounts, group entitlements, and basic security controls for approximately 160 employees. Brand24 also exposes evidence of Google Workspace usage on its public website, linking the implementation to visible company communications and collaboration tooling.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Brand24 deployed Hotjar on its public website. Hotjar, a Customer Experience application, was instrumented to capture qualitative user behavior and on-page feedback to support product and marketing analysis.
Deployment focused on client-facing web pages where Hotjar session recordings, heatmaps, conversion funnel visualization, and targeted feedback widgets were configured to surface UX insights. Implementation work included adding the Hotjar tracking script, configuring recording filters and heatmap scopes, and setting up targeted polls, enabling product management and digital marketing teams to examine user journeys and prioritize interface adjustments. Governance emphasized defined recording policies and role-based access to session data, aligning analytics workflows with operational and privacy controls.
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2019 | 2019 |
In 2019 Brand24 deployed OneTrust Cookie Consent on its public website, implementing OneTrust Cookie Consent as the centralized cookie and consent control for the customer-facing site. The deployment aligns with Governance, Risk and Compliance objectives, providing a consent banner, a visitor preference center, cookie categorization, and persistent consent recording to manage web processing choices.
Configuration and policy management are performed through the OneTrust Cookie Consent administrative console, with privacy and marketing teams taking operational ownership for consent text, categories, and retention of consent logs. The implementation supports audit-ready consent records and centralized policy updates, enabling Brand24 legal and compliance functions to document web consent posture while preserving granular user preference controls on the website.
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Brand24
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Brand24 Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||